Customer Experience Specialist

1 week ago


Vaughan, Ontario, Canada ATLAS MACHINERY SUPPLY LTD Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Specialist at Atlas Machinery Supply Ltd. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide assistance with online orders, including tracking and resolving any issues that may arise
  • Collaborate with internal teams to resolve customer complaints and concerns
  • Develop and maintain a thorough knowledge of our products and services to provide accurate and helpful information to customers
  • Identify and implement process improvements to enhance the customer experience
Requirements
  • 2+ years of experience in a customer-facing role, preferably in a call center or customer service environment
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues
  • Strong problem-solving skills and ability to work in a fast-paced environment
  • Accuracy and attention to detail, with a focus on delivering high-quality results
  • Ability to work independently and as part of a team, with a strong commitment to customer satisfaction
What We Offer

As a Customer Experience Specialist at Atlas Machinery Supply Ltd, you will have the opportunity to work with a dynamic and customer-focused team, providing exceptional support to our customers and driving business growth. We offer a competitive salary and benefits package, as well as opportunities for professional development and career advancement.



  • Vaughan, Ontario, Canada CAD Customer Service Full time

    Job SummaryThe Customer Care Representative, Bilingual, serves as the primary point of contact for customers, providing exceptional service and support in a fast-paced environment. This role is responsible for managing customer inquiries, resolving issues, and ensuring timely order fulfillment.Key ResponsibilitiesProvide first-class customer service,...


  • Vaughan, Ontario, Canada CAD Customer Service Full time

    Job SummaryThe Customer Care Representative, Bilingual, serves as the primary point of contact for customers, providing exceptional service and support in a fast-paced environment. This role is responsible for managing customer inquiries, resolving issues, and ensuring timely order fulfillment.Key ResponsibilitiesProvide first-class customer service,...


  • Vaughan, Ontario, Canada Rivian Full time

    About RivianRivian is a pioneering electric vehicle manufacturer dedicated to creating a sustainable and adventurous future. Our mission is to empower individuals to explore the world while minimizing our impact on the environment.We're a team of innovators, thinkers, and doers who share a passion for the outdoors and a commitment to protecting it for future...


  • Vaughan, Ontario, Canada Rivian Full time

    About RivianRivian is a pioneering electric vehicle manufacturer dedicated to creating a sustainable and adventurous future. Our mission is to empower individuals to explore the world while minimizing our impact on the environment.We're a team of innovators, thinkers, and doers who share a passion for the outdoors and a commitment to protecting it for future...


  • Vaughan, Ontario, Canada Rivian Full time

    About RivianRivian is a pioneering electric vehicle manufacturer dedicated to creating a sustainable and adventurous future. Our mission is to empower individuals to explore the world while minimizing our impact on the environment.We're a team of innovators, thinkers, and doers who share a passion for the outdoors and a commitment to protecting it for future...


  • Vaughan, Ontario, Canada Chop Steakhouse & Bar Full time

    About UsAt Chop Steakhouse & Bar, we're passionate about delivering exceptional dining experiences to our guests. As a key member of our team, you'll play a vital role in creating memorable moments for our customers.Key ResponsibilitiesProvide world-class hospitality to every guest, ensuring a seamless and enjoyable experience.Support your team in achieving...


  • Vaughan, Ontario, Canada Chop Steakhouse & Bar Full time

    About UsAt Chop Steakhouse & Bar, we're passionate about delivering exceptional dining experiences to our guests. As a key member of our team, you'll play a vital role in creating memorable moments for our customers.Key ResponsibilitiesProvide world-class hospitality to every guest, ensuring a seamless and enjoyable experience.Support your team in achieving...


  • Vaughan, Ontario, Canada CAA Club Group Full time

    Job SummaryWe are seeking a highly skilled and experienced Travel Services Consultant to join our team at CAA Club Group. As a key member of our team, you will be responsible for providing exceptional customer service and sales support to our clients.Key ResponsibilitiesProvide expert advice and guidance to clients on travel-related mattersDevelop and...


  • Vaughan, Ontario, Canada CAA Club Group Full time

    Job SummaryWe are seeking a highly skilled and experienced Travel Services Consultant to join our team at CAA Club Group. As a key member of our team, you will be responsible for providing exceptional customer service and sales support to our clients.Key ResponsibilitiesProvide expert advice and guidance to clients on travel-related mattersDevelop and...


  • Vaughan, Ontario, Canada HearUSA Full time

    Job Summary:HearUSA is seeking a highly skilled and customer-focused Client Care Coordinator to join our team. As a key member of our hearing services team, you will be responsible for providing exceptional client experiences and ensuring the smooth operation of our clinics.Key Responsibilities:Provide exceptional client service and support to clients...


  • Vaughan, Ontario, Canada HearUSA Full time

    Job Summary:HearUSA is seeking a highly skilled and customer-focused Client Care Coordinator to join our team. As a key member of our hearing services team, you will be responsible for providing exceptional client experiences and ensuring the smooth operation of our clinics.Key Responsibilities:Provide exceptional client service and support to clients...


  • Vaughan, Ontario, Canada ATLAS MACHINERY SUPPLY LTD Full time

    A Customer Success Specialist plays a crucial role in delivering exceptional support to clients regarding their online purchases and general inquiries. This position is dedicated to ensuring customer satisfaction and enhancing the overall experience with Atlas Machinery Supply Ltd. The Customer Success Specialist reports directly to the Customer Experience...

  • Product Manager

    1 week ago


    Vaughan, Ontario, Canada CB Canada Full time

    Job DescriptionJob Title: Product Manager - Category GrowthCompany: CB CanadaJob Type: Full-timeLocation: RemoteAbout Us: CB Canada is a leading provider of business solutions, and we're seeking a highly skilled Product Manager to join our team.Key Responsibilities:Develop Category Strategies: Create and implement category strategies that drive profitable...

  • Product Manager

    1 week ago


    Vaughan, Ontario, Canada CB Canada Full time

    Job DescriptionJob Title: Product Manager - Category GrowthCompany: CB CanadaJob Type: Full-timeLocation: RemoteAbout Us: CB Canada is a leading provider of business solutions, and we're seeking a highly skilled Product Manager to join our team.Key Responsibilities:Develop Category Strategies: Create and implement category strategies that drive profitable...


  • Vaughan, Ontario, Canada Aritzia Full time

    About the RoleWe are seeking a highly skilled and motivated Seasonal Client Experience Specialist to join our team at Aritzia. As a Seasonal Client Experience Specialist, you will be responsible for delivering exceptional client service and sales expertise to our customers.Key ResponsibilitiesProvide world-class client service across all channels, ensuring a...


  • Vaughan, Ontario, Canada L&D CONTINENTAL AUTO GLASS SPECIALIST INC. Full time

    Job SummaryWe are seeking a skilled Automotive Glass Technician to join our team at L&D Continental Auto Glass Specialist Inc. As a key member of our team, you will be responsible for repairing and replacing damaged windows, windshields, and sunroofs.Key ResponsibilitiesClean and maintain a safe and organized workspaceInstruct and train apprentices in glass...


  • Vaughan, Ontario, Canada L&D CONTINENTAL AUTO GLASS SPECIALIST INC. Full time

    Job SummaryWe are seeking a skilled Automotive Glass Technician to join our team at L&D Continental Auto Glass Specialist Inc. As a key member of our team, you will be responsible for repairing and replacing damaged windows, windshields, and sunroofs.Key ResponsibilitiesClean and maintain a safe and organized workspaceInstruct and train apprentices in glass...


  • Vaughan, Ontario, Canada L&D CONTINENTAL AUTO GLASS SPECIALIST INC. Full time

    Job SummaryWe are seeking a skilled Automotive Glass Repair Specialist to join our team at L&D Continental Auto Glass Specialist Inc. As a key member of our team, you will be responsible for repairing and replacing damaged windows, windshields, and sunroofs.ResponsibilitiesClean and maintain a safe and organized workspaceInstruct and train apprentices in...


  • Vaughan, Ontario, Canada L&D CONTINENTAL AUTO GLASS SPECIALIST INC. Full time

    Job SummaryWe are seeking a skilled Automotive Glass Repair Specialist to join our team at L&D Continental Auto Glass Specialist Inc. As a key member of our team, you will be responsible for repairing and replacing damaged windows, windshields, and sunroofs.ResponsibilitiesClean and maintain a safe and organized workspaceInstruct and train apprentices in...


  • Vaughan, Ontario, Canada CB Canada Full time

    Position: Customer Order Resolution SpecialistThe Customer Order Resolution Specialist plays a crucial role in addressing various challenges related to order management. This includes handling credit card declines and overseeing the management and updates of customer orders. The specialist serves as a vital resource for multiple cross-functional teams...