Administrative Coordinator

2 weeks ago

Kemptville, Ontario, Canada Surestay Hotel by Best western Full time
About the Role

We are seeking a highly organized and detail-oriented Administrative Assistant to join our team at Surestay Hotel by Best Western. As an Administrative Assistant, you will play a vital role in ensuring the smooth operation of our front desk and administrative functions.

Key Responsibilities
  • Scheduling and Coordination
    • Schedule and confirm appointments and meetings with guests and internal stakeholders.
    • Coordinate travel arrangements and itineraries as needed.
  • Communication and Customer Service
    • Answer and direct telephone calls, respond to electronic inquiries, and provide excellent customer service to our guests and internal teams.
    • Greet and assist guests, directing them to relevant contacts or service areas.
  • Administrative Support
    • Prepare and distribute correspondence, reports, and other documents as required.
    • Manage and maintain accurate records, files, and databases.
  • Inventory and Supplies
    • Order and maintain inventory of office supplies and materials.
  • Security and Safety
    • Ensure the security and safety of our guests, staff, and property.
  • Work Environment and Physical Demands
    • Work in a fast-paced environment with attention to detail and ability to multitask.
    • Meet the physical demands of the role, including standing, walking, and lifting.
  • Personal Qualities
    • Demonstrate a strong sense of organization, time management, and prioritization.
    • Work effectively as part of a team, providing support and assistance as needed.
  • Experience and Education
    • High school diploma or equivalent required.
    • Will train and develop skills in our administrative systems and processes.
  • Language and Work Schedule
    • Fluent in English, with excellent written and verbal communication skills.
    • Work 35 hours per week, with flexibility to adapt to changing business needs.

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