Hearing Care Coordinator
2 weeks ago
About the Role
We are seeking a highly organized and customer-focused individual to join our team as a Hearing Care Coordinator. In this role, you will be the primary point of contact for our customers, providing exceptional service and support to ensure their hearing health needs are met.
Key Responsibilities
- Provide exceptional customer service and support to our customers
- Manage customer interactions, including phone calls, emails, and in-person visits
- Coordinate hearing tests and appointments with our Hearing Care Professionals
- Process sales and orders for hearing aids and other products
- Maintain accurate records and reports, including customer information and sales data
- Assist with administrative tasks, such as invoicing and mailings
- Develop and execute lead generation strategies to grow our customer base
Requirements
- High school diploma or equivalent required
- 2 years of previous office experience preferred
- 2 years of previous sales and customer service experience preferred
- Excellent communication and organizational skills
- Ability to multitask and work in a fast-paced environment
- Proficient in MS Office and good computer skills
About Beltone
Beltone is a leading provider of hearing health care solutions, with a reputation for quality and care. We are committed to helping our customers achieve their best hearing health, and we are seeking a dedicated and customer-focused individual to join our team.
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