Hearing Care Professional

1 month ago


Fort McMurray, Canada Beltone Full time

About the Role

We are seeking a highly organized and customer-focused individual to join our team as a Hearing Care Coordinator. In this role, you will be the primary point of contact for our customers, providing exceptional service and support to ensure their needs are met.

Key Responsibilities

  • Provide exceptional customer service and support to our customers
  • Manage customer interactions, including phone calls, emails, and in-person visits
  • Coordinate appointments and schedules for our Hearing Care Professionals
  • Process customer transactions and maintain accurate records
  • Assist with sales and marketing efforts to drive business growth
  • Perform administrative tasks, including data entry and report preparation
  • Collaborate with the Hearing Care Professionals to ensure seamless customer experiences

Requirements

  • High school diploma or equivalent required
  • 2 years of previous office experience preferred
  • 2 years of previous sales and customer service experience preferred
  • Excellent communication and interpersonal skills
  • Ability to multitask and prioritize tasks effectively
  • Proficient in MS Office and good computer skills
  • Ability to sit at a desk for 70-90% of the workday

About Beltone Canada

Beltone Canada is a leading provider of hearing solutions, dedicated to helping individuals with hearing loss. We are committed to delivering exceptional customer service and support to our customers, and we are seeking a talented individual to join our team as a Hearing Care Coordinator.



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