Registration/Booking Coordinator

1 day ago


Vancouver, British Columbia, Canada PHSA Full time
Job Summary

We are seeking a highly organized and detail-oriented Registration/Booking Clerk to join our team at the Endo-Biochem Clinic. As a key member of our administrative staff, you will be responsible for scheduling and booking patient appointments, managing patient records, and providing exceptional customer service.

Key Responsibilities
  • Schedule and book patient appointments using a computerized scheduling system, ensuring accurate and timely communication with patients and clinicians.
  • Receive and register patients, ensuring accurate and complete demographic information and following up with patients as necessary.
  • Perform referral functions, including data entry, paperwork processing, and scheduling new referrals based on established criteria.
  • Provide receptionist and clerical support, including answering phones, responding to inquiries, and maintaining patient records.
  • Assemble and maintain client charts, utilizing established procedures and filing documentation.
  • Maintain accurate records, including data entry, log sheets, and patient statistics.
  • Prepare and distribute various materials, including correspondence, reports, and notices, using computerized word processing and spreadsheet software.
  • Provide administrative support to the department, including booking meetings, filing, and ordering supplies.
  • Prepare and submit expense claims, ensuring accurate coding and authorization.
Requirements
  • Grade 12, plus two (2) years' recent experience, or an equivalent combination of education, training, and experience.
  • Ability to keyboard 45 wpm and knowledge of medical terminology.
  • Excellent communication and interpersonal skills.
  • Ability to organize work and operate related equipment.
  • Physical ability to carry out the duties of the position.
  • Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada.
About Us

PHSA is a remote work-friendly employer, welcoming flexible work options to support our people. We offer a comprehensive benefits package, including a municipal pension plan, and psychological health & safety programs and holistic wellness resources. Join one of BC's largest employers with province-wide programs, services, and operations, offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.

We are committed to equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment.



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