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Registration/Booking Coordinator, Ophthalmology Department

2 months ago


Vancouver, British Columbia, Canada PHSA Full time

Job Summary

We are seeking a highly organized and detail-oriented Registration/Booking Clerk to join our team at BC Children's Hospital. As a key member of our Ophthalmology Clinic, you will be responsible for scheduling and booking patient appointments, managing patient demographics, and performing various administrative tasks.

Key Responsibilities

  • Schedule and book patient appointments and follow-up appointments using a computerized scheduling system.
  • Receive and register patients upon arrival, ensuring accurate and complete patient information.
  • Perform referral functions, including data entry, paperwork processing, and scheduling new referrals.
  • Provide receptionist and clerical support, including answering phones, responding to inquiries, and maintaining patient records.
  • Assemble and maintain client charts, utilizing established procedures and filing documentation.
  • Maintain various records, including data entry, log sheets, and patient statistics.
  • Provide typing and distribution services, including correspondence, reports, and notices.
  • Offer clerical support to the department, including booking meetings, filing, and ordering office supplies.

Requirements

  • Grade 12, plus two (2) years' recent experience, or an equivalent combination of education, training, and experience.
  • Ability to keyboard 45 wpm.
  • Knowledge of medical terminology.
  • Ability to communicate effectively, both verbally and in writing.
  • Ability to deal with others effectively.
  • Ability to organize work.
  • Ability to operate related equipment.
  • Physical ability to carry out the duties of the position.
  • Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada.

What We Offer

  • A comprehensive benefits package, including a municipal pension plan.
  • Access to professional development opportunities, including in-house training programs.
  • A remote work-friendly environment, welcoming flexible work options.
  • Access to WorkPerks, a premium discount program offering a wide range of local and national discounts.

About Us

PHSA is a remote work-friendly employer, welcoming flexible work options to support our people. We are committed to equity in our hiring and employment practices and are seeking to create a diverse workforce and to establish an inclusive and culturally safe environment.