Customer Service Team Lead
2 weeks ago
At Grand Scale Construction Ltd., we are seeking a highly skilled and experienced Service Operations Supervisor to join our team. The ideal candidate will have a strong background in customer service, with a focus on supervising workers and projects. The role will involve preparing production and other reports, requisitioning materials, and ensuring health and safety regulations are followed.
Key Responsibilities
- Supervise and lead a team of customer service representatives
- Prepare and submit reports to management on customer service performance and other key metrics
- Requisition materials and equipment as needed
- Ensure compliance with health and safety regulations and company policies
Requirements
- 1 year to less than 2 years of experience in a customer service role
- Permanent employment with a 35 to 40 hour work week
- Fluency in English
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