Customer Service Team Lead

3 weeks ago


Calgary, Alberta, Canada City Fish Full time
Customer Service Team Lead

At City Fish, we're seeking a highly skilled Customer Service Team Lead to join our team. As a key member of our retail operations team, you will be responsible for leading a team of sales and service staff to deliver exceptional customer experiences.

  • Key Responsibilities:
  • Lead and manage a team of sales and service staff to achieve sales targets and provide excellent customer service.
  • Develop and implement sales strategies to drive revenue growth and improve customer satisfaction.
  • Collaborate with other departments to ensure seamless customer experiences across all touchpoints.
  • Requirements:
  • College/CEGEP diploma or equivalent experience.
  • 1-2 years of experience in a retail or customer-facing role.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment with tight deadlines.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.


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