Customer Service Team Lead
3 weeks ago
At City Fish, we're seeking a highly skilled Customer Service Team Lead to join our team. As a key member of our retail operations team, you will be responsible for leading a team of sales and service staff to deliver exceptional customer experiences.
- Key Responsibilities:
- Lead and manage a team of sales and service staff to achieve sales targets and provide excellent customer service.
- Develop and implement sales strategies to drive revenue growth and improve customer satisfaction.
- Collaborate with other departments to ensure seamless customer experiences across all touchpoints.
- Requirements:
- College/CEGEP diploma or equivalent experience.
- 1-2 years of experience in a retail or customer-facing role.
- Excellent communication and leadership skills.
- Ability to work in a fast-paced environment with tight deadlines.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
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