Customer Service Team Lead

4 weeks ago


Calgary, Alberta, Canada City Fish Full time

Job Title: Customer Service Team Lead

Job Summary: We are seeking a highly skilled Customer Service Team Lead to join our team at City Fish. As a Customer Service Team Lead, you will be responsible for leading a team of sales workers and ensuring that our customers receive exceptional service.

Key Responsibilities:

  • Lead a team of sales workers and provide guidance and support as needed
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Monitor sales performance and provide feedback to team members
  • Collaborate with other departments to ensure seamless customer experience
  • Stay up-to-date with industry trends and best practices in customer service

Requirements:

  • 1-2 years of experience in a customer-facing role
  • Proven track record of delivering exceptional customer service
  • Strong leadership and communication skills
  • Ability to work in a fast-paced environment
  • Flexibility to work varying shifts, including evenings and weekends

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • A discount on our products and services

How to Apply: If you are a motivated and customer-focused individual who is looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].



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