Customer Service Representative for Personal Lines Insurance

4 days ago


United Counties of Prescott and Russell, Canada McDougall Insurance and Financial Full time
Job Overview
McDougall Insurance and Financial is a leading insurance brokerage in Eastern Ontario, representing over 50 insurance companies. We offer a unique opportunity for a Customer Service Representative to join our team in Prescott, Ontario.

Salary Information
The successful candidate can expect a competitive salary of $43,000 per year, including bonus pay and benefits.

Job Description
We are seeking a skilled Customer Service Representative to provide legendary service directly to clients after the sale by the Sales Executive. Key responsibilities include:
  • Communicating with clients in person, by phone, email, text, etc.
  • Processing additions, deletions, or changes to their policy on the EPIC broker management system.
  • Ensuring all transactions and renewals are accounted for and processed accurately and on a timely basis.
  • Providing quotations or estimates to clients on premiums, updating information, and confirming data and coverage, and recording appropriate changes or adjustments.
  • Communicating with insurance company personnel as required.
  • Acting as an independent broker working for the client, liaising with the insurer, and balancing the interests of the client, McDougall Insurance, and the insurance company.

Required Skills and Qualifications
The ideal candidate will possess exceptional customer service and communication skills, be able to work effectively in a fast-paced environment, and be willing and eligible to obtain a RIBO license. Additional requirements include:
  • Ability to work independently and as part of a team.
  • Strong problem-solving and analytical skills.
  • Proficiency in using various software applications, including EPIC.

Benefits
We offer a comprehensive benefits package, including a competitive pension plan, paid vacation time starting at three weeks, access to ongoing training and development, and a supportive and inclusive culture where diversity is valued. Other benefits include:
  • Company events and social activities.
  • Dedication to investing in employees' future through education reimbursement.
  • A commitment to equal opportunities and accommodations for employees with disabilities.

Other Opportunities
McDougall Insurance and Financial is proud to be an equal opportunity employer. If you need assistance or an accommodation, please contact our Human Resources Department.

  • United Counties of Prescott and Russell, Canada McDougall Insurance and Financial Full time $43,000 - $48,000

    Join Our Team as a Customer Service RepresentativeWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative in Personal Lines. As a key member of our team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and building long-lasting...


  • United Counties of Prescott and Russell, Canada McDougall Insurance and Financial Full time $43,000 - $48,000

    At McDougall Insurance and Financial, we are committed to providing exceptional service to our clients. As a Personal Lines Insurance Customer Support Specialist, you will play a crucial role in delivering legendary service directly to our clients.We are seeking a highly motivated and customer-focused individual to join our team in Prescott, Ontario. If you...


  • United Counties of Prescott and Russell, Canada McDougall Insurance and Financial Full time $43,000 - $48,000

    About UsMcDougall Insurance and Financial is the largest insurance brokerage in Eastern Ontario, representing over 50 insurance companies to offer optimal selection and competitive rates. Our leadership fosters a supportive environment, empowering employees while investing in their future. We strive to deliver exceptional service to our customers, guided by...


  • United Counties of Prescott and Russell, Canada McDougall Insurance and Financial Full time

    At McDougall Insurance and Financial, we strive to deliver exceptional service to our clients. As a Customer Service Representative in Personal Lines, you will play a crucial role in providing legendary service directly to our clients.**Job Summary:**We are seeking an experienced and customer-focused individual to join our team in Prescott, Ontario. The...


  • United Counties of Prescott and Russell, Canada McDougall Insurance and Financial Full time

    Company Overview:McDougall Insurance and Financial is a leading insurance brokerage in Eastern Ontario, representing over 50 insurance companies. We pride ourselves on fostering an environment of support, empowerment, and inclusion for our employees.Job Description:We are seeking a Customer Service Representative in Personal Lines to join our team in...


  • Prescott, ON, Canada McDougall Insurance and Financial Full time €43,000 - €48,000

    McDougall Insurance is now the largest insurance brokerage in Eastern Ontario. We represent over 50 insurance companies, giving us the ability to offer optimal selection and competitive rates. The leadership of McDougall Insurance promises to foster an environment of support, empowerment and inclusion, while investing in our employee’s future with...


  • United Counties of Prescott and Russell, Canada McDougall Insurance and Financial Full time

    We are looking for a skilled and professional customer service representative to join our team in Prescott, Ontario. At McDougall Insurance and Financial, we prioritize providing legendary service to our clients, and we aim to deliver exceptional results through our dedicated staff.


  • United Counties of Prescott and Russell, Canada TD Bank Full time

    Job DescriptionAs a Customer Experience Associate at TD Bank, you will play a vital role in providing exceptional customer service and support to our clients.Key ResponsibilitiesCUSTOMERCreate an outstanding customer experience with every interaction and contribute to the ongoing improvement of the branch customer experienceComplete a range of financial...

  • Insurance Advisor

    7 days ago


    City of Lacombe, Canada The Co-operators Full time

    Role OverviewThe Co-operators is seeking a skilled and enthusiastic Associate Insurance Advisor to join our team. This dynamic role provides an opportunity for individuals to build a career in insurance and contribute to the growth of our personal lines products.Key Responsibilities:Inbound sales, service, and profitable growth of personal lines products,...


  • City of Lacombe, Canada The Co-operators Full time

    About the RoleWe are seeking a talented Insurance Sales and Service Representative to join our team at The Co-operators.Job Summary:This is an exciting opportunity for someone who enjoys working with people, building relationships, and helping clients find the right insurance solutions.Main Responsibilities:Selling and servicing personal lines and specialty...


  • Prescott, Canada BMO Financial Group Full time

    138 King Street West Prescott Ontario,K0E 1T0 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...


  • United Counties of Prescott and Russell, Canada NTT Business Process Outsourcing Full time

    At NTT Data, we're committed to providing an exceptional customer experience. As a Bilingual Financial Customer Service Specialist, you'll play a key role in delivering top-notch service to our clients and customers.About the RoleThis is a full-time position that requires working from home. The ideal candidate will be bilingual in French and English, with...


  • United Counties of Prescott and Russell, Canada Tim Hortons Full time

    At Tim Hortons, we're dedicated to delivering exceptional guest experiences. As a Team Member, you'll play a key role in making our guests feel welcome and valued.We're looking for passionate and friendly individuals who can provide outstanding customer service, ensuring that every guest leaves with a smile on their face. If you have a flair for hospitality...


  • Prescott, Canada Irving H. Miller Insurance Full time

    We are seeking a qualified professional to join our team as an Insurance Sales Executive. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding...


  • United Counties of Prescott and Russell, Canada A & W Full time

    OverviewA & W is seeking a motivated and friendly Food Service Associate to join our restaurant team.SalaryThe estimated salary for this position is $25,000 - $35,000 per year, depending on experience and location.Job DescriptionWe are looking for an individual who can work in a fast-paced environment, handling heavy loads and working under pressure. As a...


  • United Counties of Prescott and Russell, Canada TD Bank Full time

    About TD BankTD Bank is one of the world's leading global financial institutions, serving over 27 million households and businesses in Canada, the United States, and around the world.We're committed to providing legendary customer experiences and delivering on our strategy to enhance the customer experience and build capabilities to shape the future of...


  • United Counties of Prescott and Russell, Canada Pattison Agriculture Ltd. Full time

    Job DescriptionPattison Agriculture Ltd. is seeking an experienced Agricultural Equipment Service Specialist to join our team.Job SummaryThis is a permanent position with 40 hours of work per week. The successful candidate will be responsible for providing excellent customer service, inspecting and troubleshooting equipment, and performing repairs and...


  • United Counties of Prescott and Russell, Canada TD Bank Full time

    We're looking for talented individuals to join our team at TD Bank in Prescott, Ontario, Canada. As a Customer Experience Associate, you'll be responsible for creating an exceptional customer experience with every interaction and contributing to the ongoing improvement of the overall branch customer experience.Key Responsibilities:Create an exceptional...

  • Food Service Manager

    4 weeks ago


    United Counties of Prescott and Russell, Canada Feaver Foods EO Inc. Full time

    Job DescriptionWe are seeking a highly motivated and experienced Food Service Manager to join our team at Feaver Foods EO Inc.About the RoleThis is a key leadership position responsible for overseeing the daily operations of our food service establishment, ensuring that high-quality food and exceptional customer service are consistently delivered.The...


  • United Counties of Prescott and Russell, Canada PRESCOTT SMOKESHOP & GROCERY INC. Full time

    About the RoleWe are seeking an experienced and skilled Food Service Supervisor to join our team at Prescott Smokeshop & Grocery Inc. This is a permanent, full-time position that offers a competitive salary and excellent benefits.Job DescriptionThe successful candidate will be responsible for overseeing the daily operations of our food service department,...