Customer Experience Specialist
1 week ago
We're looking for talented individuals to join our team at TD Bank in Prescott, Ontario, Canada. As a Customer Experience Associate, you'll be responsible for creating an exceptional customer experience with every interaction and contributing to the ongoing improvement of the overall branch customer experience.
Key Responsibilities:
- Create an exceptional customer experience with every customer interaction and contribute to the ongoing improvement of the overall branch customer experience through service and advice
- Complete a broad range of financial transactions (e.g., deposits, withdrawals, bill payments, and/or other transactions, as necessary) in an accurate and efficient manner
- Assist with responding and resolving customer concerns, escalating when necessary
- Identify customer needs and determine solutions to customer problems, and open a limited range of products and/or services for customers
Requirements:
- High School diploma and/or 1+ years of relevant experience
- Post-Secondary or Undergraduate degree (in related field) preferred
Benefits:
- Average salary: $23,430 - $28,597 CAD per year
- Competitive benefits package, including health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs
We are committed to providing a positive work environment that supports a diverse workforce. If you're interested in a career path that combines customer service skills with business knowledge, we encourage you to apply.
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