Customer Service and Traffic Control Specialist

1 week ago


Toronto, Ontario, Canada Reimagined Parking Full time
Job Summary

We are seeking a highly skilled and customer-focused Traffic Controller to join our team at Reimagined Parking. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our parking facilities, providing exceptional customer service, and maintaining a safe and secure environment for our guests.

Key Responsibilities
  • Customer Service: Provide excellent customer service to all guests, responding to inquiries, and resolving issues in a courteous and professional manner.
  • Traffic Control: Direct traffic flow, guide vehicles at entry and exit points, and ensure the safe movement of pedestrians and vehicles within the parking facility.
  • Facility Maintenance: Assist with the maintenance and repair of parking equipment, including jacking and moving vehicles when necessary.
  • Reporting and Communication: Immediately report any accidents, incidents, or safety concerns to the manager or shift lead.
  • Teamwork: Work effectively as a team with your manager and coworkers to achieve common goals and objectives.
Requirements
  • Age: At least 18 years of age.
  • Customer Service Experience: Previous customer service experience is preferred.
  • Communication Skills: Excellent customer service and communication skills, with the ability to verbally communicate with guests.
Benefits

As a valued member of our team, you will enjoy a range of benefits, including opportunities for professional growth and development, a competitive salary and benefits package, and the chance to work for a leading company in the parking industry.



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