Customer Service Team Lead

4 weeks ago

Vaughan, Ontario, Canada ADR Freight Inc. Full time
Customer Service Supervisor Job Description

We are seeking a highly skilled Customer Service Supervisor to join our team at ADR Freight Inc. The successful candidate will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.

Key Responsibilities:
  • Team Leadership: Lead a team of customer service representatives and provide guidance and support to ensure they are meeting their performance goals.
  • Customer Service: Ensure that all customer interactions are handled in a professional and courteous manner, resolving issues and concerns in a timely and effective manner.
  • Operations: Oversee the day-to-day operations of the customer service team, including managing workflows, prioritizing tasks, and ensuring that all tasks are completed to a high standard.
  • Training and Development: Provide training and development opportunities to team members to ensure they have the skills and knowledge needed to perform their roles effectively.
Requirements:
  • Education: College/CEGEP diploma or equivalent.
  • Experience: 1 year to less than 2 years of experience in a customer service or supervisory role.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and strong problem-solving skills.
What We Offer:
  • Parking: Parking available on site.
  • Language: English.
  • Hours of Work: 35 hours per week.

  • Customer Service Representative

    4 weeks ago

    Vaughan, Ontario, Canada CAD Customer Service Full time

    Job SummaryThe Customer Care Representative, Bilingual, serves as the primary point of contact for customers, providing exceptional service and support in a fast-paced environment. This role is responsible for managing customer orders, resolving issues, and driving process improvements to exceed customer expectations.Key ResponsibilitiesProvide first-class...

  • Customer Service Representative

    4 weeks ago

    Vaughan, Ontario, Canada CAD Customer Service Full time

    Job SummaryThe Customer Care Representative, Bilingual, serves as the primary point of contact for customers, providing exceptional service and support in a fast-paced environment. This role is responsible for managing customer orders, resolving issues, and driving process improvements to exceed customer expectations.Key ResponsibilitiesProvide first-class...

  • Customer Service Representative

    2 weeks ago

    Vaughan, Ontario, Canada CAD Customer Service Full time

    At CAD Customer Service, we are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for our customers and will strive to provide the absolute best customer experience in support of multiple business units within our organization.The ideal candidate will have...

  • Customer Service Representative

    2 days ago

    Vaughan, Ontario, Canada CAD Customer Service Full time

    About the RoleThe Customer Care Representative, Bilingual, serves as the first point of contact and strives to provide exceptional customer experience in support of multiple business units within CAD Customer Service. The CCR is responsible for the order management of all customer requests pertaining to product orders, and/or general inquiries with a focus...

  • Customer Service Representative

    3 weeks ago

    Vaughan, Ontario, Canada CAD Customer Service Full time

    Job SummaryThe Customer Care Representative, Bilingual, serves as the primary point of contact for customers, providing exceptional service and support in a fast-paced environment. This role is responsible for managing customer orders, resolving issues, and driving process improvements to exceed customer expectations.Key ResponsibilitiesProvide first-class...

  • Customer Service Representative

    3 weeks ago

    Vaughan, Ontario, Canada CAD Customer Service Full time

    Job SummaryThe Customer Care Representative, Bilingual, serves as the primary point of contact for customers, providing exceptional service and support in a fast-paced environment. This role is responsible for managing customer orders, resolving issues, and driving process improvements to exceed customer expectations.Key ResponsibilitiesProvide first-class...

  • Customer Service Representative

    1 month ago

    Vaughan, Ontario, Canada CAD Customer Service Full time

    Job SummaryThe Customer Care Representative, Bilingual (CCR) serves as the first point of contact and strives to provide exceptional customer experience in support of multiple business units within Terumo Medical Canada, Inc. (TMCI). The CCR is responsible for the order management of all customer requests pertaining to product orders, and/or general...

  • Customer Service Representative

    1 month ago

    Vaughan, Ontario, Canada CAD Customer Service Full time

    Job SummaryThe Customer Care Representative, Bilingual (CCR) serves as the first point of contact and strives to provide exceptional customer experience in support of multiple business units within Terumo Medical Canada, Inc. (TMCI). The CCR is responsible for the order management of all customer requests pertaining to product orders, and/or general...

  • Customer Service Representative

    3 weeks ago

    Vaughan, Ontario, Canada CAD Customer Service Full time

    Job SummaryThe Customer Care Representative, Bilingual, serves as the first point of contact and strives to provide exceptional customer experience in support of multiple business units within Terumo Medical Canada, Inc. (TMCI). The CCR is responsible for the order management of all customer requests pertaining to product orders, and/or general inquiries...

  • Customer Service Team Lead

    2 weeks ago

    Vaughan, Ontario, Canada ADR Freight Inc. Full time

    We are seeking a highly skilled Customer Service Team Lead to join our team at ADR Freight Inc. The ideal candidate will have a strong background in customer service and experience in supervising a team of customer service representatives.The Customer Service Team Lead will be responsible for:Coordinating and assigning work to team membersMaintaining the...

  • Customer Service Team Lead

    4 weeks ago

    Vaughan, Ontario, Canada ADR Freight Inc. Full time

    Job Title: Customer Service SupervisorWe are seeking a highly skilled Customer Service Supervisor to join our team at ADR Freight Inc. The successful candidate will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.Key Responsibilities:Lead a team of customer service...

  • Customer Service Team Lead

    4 weeks ago

    Vaughan, Ontario, Canada ADR Freight Inc. Full time

    Job Title: Customer Service SupervisorWe are seeking a highly skilled Customer Service Supervisor to join our team at ADR Freight Inc. The successful candidate will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.Key Responsibilities:Lead a team of customer service...

  • Customer Service Team Lead

    4 weeks ago

    Vaughan, Ontario, Canada ADR Freight Inc. Full time

    Job Title: Customer Service SupervisorWe are seeking a highly skilled and experienced Customer Service Supervisor to join our team at ADR Freight Inc. The successful candidate will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.Key Responsibilities:Lead a team of customer...

  • Customer Service Team Lead

    4 weeks ago

    Vaughan, Ontario, Canada ADR Freight Inc. Full time

    Job Title: Customer Service SupervisorWe are seeking a highly skilled and experienced Customer Service Supervisor to join our team at ADR Freight Inc. The successful candidate will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.Key Responsibilities:Lead a team of customer...

  • Customer Service Team Lead

    1 month ago

    Vaughan, Ontario, Canada ADR Freight Inc. Full time

    Job Title: Customer Service SupervisorWe are seeking a highly skilled Customer Service Supervisor to join our team at ADR Freight Inc. The successful candidate will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.Key Responsibilities:Team Leadership: Lead a team of customer...

  • Customer Service Team Lead

    1 month ago

    Vaughan, Ontario, Canada ADR Freight Inc. Full time

    Job Title: Customer Service SupervisorWe are seeking a highly skilled Customer Service Supervisor to join our team at ADR Freight Inc. The successful candidate will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.Key Responsibilities:Team Leadership: Lead a team of customer...

  • Customer Service Team Lead

    4 weeks ago

    Vaughan, Ontario, Canada ADR Freight Inc. Full time

    Job Title: Customer Service SupervisorWe are seeking a highly skilled Customer Service Supervisor to join our team at ADR Freight Inc. The successful candidate will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.Key Responsibilities:Lead a team of customer service...

  • Customer Service Team Lead

    4 weeks ago

    Vaughan, Ontario, Canada ADR Freight Inc. Full time

    Job Title: Customer Service SupervisorWe are seeking a highly skilled Customer Service Supervisor to join our team at ADR Freight Inc. The successful candidate will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.Key Responsibilities:Lead a team of customer service...

  • Customer Service Team Lead

    4 weeks ago

    Vaughan, Ontario, Canada ADR Freight Inc. Full time

    Job Title: Customer Service SupervisorWe are seeking a highly skilled Customer Service Supervisor to join our team at ADR Freight Inc.Job SummaryThe Customer Service Supervisor will be responsible for leading a team of customer service representatives, ensuring excellent customer service delivery, and maintaining a high level of operational efficiency.Key...

  • Customer Service Team Lead

    4 weeks ago

    Vaughan, Ontario, Canada ADR Freight Inc. Full time

    Job Title: Customer Service SupervisorWe are seeking a highly skilled Customer Service Supervisor to join our team at ADR Freight Inc.Job SummaryThe Customer Service Supervisor will be responsible for leading a team of customer service representatives, ensuring excellent customer service delivery, and maintaining a high level of operational efficiency.Key...