Customer Service Team Lead
4 weeks ago
We are seeking a highly skilled Customer Service Supervisor to join our team at ADR Freight Inc.
Job SummaryThe Customer Service Supervisor will be responsible for leading a team of customer service representatives, ensuring excellent customer service delivery, and maintaining a high level of operational efficiency.
Key Responsibilities- Team Leadership: Lead a team of customer service representatives, providing guidance, coaching, and development opportunities to ensure team members are equipped to deliver exceptional customer service.
- Customer Service: Ensure that customer inquiries are resolved promptly and efficiently, maintaining a high level of customer satisfaction.
- Operations: Oversee the day-to-day operations of the customer service team, ensuring that all tasks are completed in a timely and efficient manner.
- Process Improvement: Identify areas for process improvement and implement changes to increase efficiency and productivity.
- Education: College/CEGEP diploma or equivalent.
- Experience: 1 year to less than 2 years of experience in a customer service or supervisory role.
- Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and strong problem-solving skills.
- Parking: Parking available on site.
- Work Term: Permanent position.
- Work Language: English.
- Hours: 35 hours per week.
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Customer Service Representative
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Vaughan, Ontario, Canada CAD Customer Service Full timeJob SummaryThe Customer Care Representative, Bilingual, serves as the primary point of contact for customers, providing exceptional service and support in a fast-paced environment. This role is responsible for managing customer orders, resolving issues, and driving process improvements to exceed customer expectations.Key ResponsibilitiesProvide first-class...
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Customer Service Representative
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Vaughan, Ontario, Canada CAD Customer Service Full timeJob SummaryThe Customer Care Representative, Bilingual, serves as the primary point of contact for customers, providing exceptional service and support in a fast-paced environment. This role is responsible for managing customer orders, resolving issues, and driving process improvements to exceed customer expectations.Key ResponsibilitiesProvide first-class...
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Vaughan, Ontario, Canada CAD Customer Service Full timeAbout the RoleThe Customer Care Representative, Bilingual, serves as the first point of contact and strives to provide exceptional customer experience in support of multiple business units within CAD Customer Service. The CCR is responsible for the order management of all customer requests pertaining to product orders, and/or general inquiries with a focus...
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Vaughan, Ontario, Canada CAD Customer Service Full timeJob SummaryThe Customer Care Representative, Bilingual (CCR) serves as the first point of contact and strives to provide exceptional customer experience in support of multiple business units within Terumo Medical Canada, Inc. (TMCI). The CCR is responsible for the order management of all customer requests pertaining to product orders, and/or general...
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Customer Service Representative
1 month ago
Vaughan, Ontario, Canada CAD Customer Service Full timeJob SummaryThe Customer Care Representative, Bilingual (CCR) serves as the first point of contact and strives to provide exceptional customer experience in support of multiple business units within Terumo Medical Canada, Inc. (TMCI). The CCR is responsible for the order management of all customer requests pertaining to product orders, and/or general...
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Customer Service Team Lead
2 weeks ago
Vaughan, Ontario, Canada ADR Freight Inc. Full timeWe are seeking a highly skilled Customer Service Team Lead to join our team at ADR Freight Inc. The ideal candidate will have a strong background in customer service and experience in supervising a team of customer service representatives.The Customer Service Team Lead will be responsible for:Coordinating and assigning work to team membersMaintaining the...
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Customer Service Team Lead
4 weeks ago
Vaughan, Ontario, Canada ADR Freight Inc. Full timeJob Title: Customer Service SupervisorWe are seeking a highly skilled Customer Service Supervisor to join our team at ADR Freight Inc. The successful candidate will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.Key Responsibilities:Lead a team of customer service...
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Customer Service Team Lead
4 weeks ago
Vaughan, Ontario, Canada ADR Freight Inc. Full timeJob Title: Customer Service SupervisorWe are seeking a highly skilled Customer Service Supervisor to join our team at ADR Freight Inc. The successful candidate will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.Key Responsibilities:Lead a team of customer service...
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Customer Service Team Lead
4 weeks ago
Vaughan, Ontario, Canada ADR Freight Inc. Full timeJob Title: Customer Service SupervisorWe are seeking a highly skilled and experienced Customer Service Supervisor to join our team at ADR Freight Inc. The successful candidate will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.Key Responsibilities:Lead a team of customer...
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Customer Service Team Lead
4 weeks ago
Vaughan, Ontario, Canada ADR Freight Inc. Full timeJob Title: Customer Service SupervisorWe are seeking a highly skilled and experienced Customer Service Supervisor to join our team at ADR Freight Inc. The successful candidate will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.Key Responsibilities:Lead a team of customer...
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Customer Service Team Lead
1 month ago
Vaughan, Ontario, Canada ADR Freight Inc. Full timeJob Title: Customer Service SupervisorWe are seeking a highly skilled Customer Service Supervisor to join our team at ADR Freight Inc. The successful candidate will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.Key Responsibilities:Team Leadership: Lead a team of customer...
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Customer Service Team Lead
1 month ago
Vaughan, Ontario, Canada ADR Freight Inc. Full timeJob Title: Customer Service SupervisorWe are seeking a highly skilled Customer Service Supervisor to join our team at ADR Freight Inc. The successful candidate will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.Key Responsibilities:Team Leadership: Lead a team of customer...
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Customer Service Team Lead
4 weeks ago
Vaughan, Ontario, Canada ADR Freight Inc. Full timeJob Title: Customer Service SupervisorWe are seeking a highly skilled Customer Service Supervisor to join our team at ADR Freight Inc. The successful candidate will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.Key Responsibilities:Lead a team of customer service...
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Customer Service Team Lead
4 weeks ago
Vaughan, Ontario, Canada ADR Freight Inc. Full timeJob Title: Customer Service SupervisorWe are seeking a highly skilled Customer Service Supervisor to join our team at ADR Freight Inc. The successful candidate will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.Key Responsibilities:Lead a team of customer service...
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Customer Service Team Lead
4 weeks ago
Vaughan, Ontario, Canada ADR Freight Inc. Full timeCustomer Service Supervisor Job DescriptionWe are seeking a highly skilled Customer Service Supervisor to join our team at ADR Freight Inc. The successful candidate will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.Key Responsibilities:Team Leadership: Lead a team of...
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Customer Service Team Lead
4 weeks ago
Vaughan, Ontario, Canada ADR Freight Inc. Full timeCustomer Service Supervisor Job DescriptionWe are seeking a highly skilled Customer Service Supervisor to join our team at ADR Freight Inc. The successful candidate will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.Key Responsibilities:Team Leadership: Lead a team of...
