Customer Service Team Lead

3 weeks ago


Vaughan, Ontario, Canada ADR Freight Inc. Full time
Job Title: Customer Service Supervisor

We are seeking a highly skilled and experienced Customer Service Supervisor to join our team at ADR Freight Inc. The successful candidate will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.

Key Responsibilities:
  • Lead a team of customer service representatives and provide guidance and support as needed.
  • Develop and implement customer service strategies to improve customer satisfaction and loyalty.
  • Monitor and analyze customer feedback and make recommendations for process improvements.
  • Collaborate with other departments to ensure seamless customer service delivery.
  • Stay up-to-date with industry trends and best practices in customer service.
Requirements:
  • 1-2 years of experience in a customer service leadership role.
  • Proven track record of improving customer satisfaction and loyalty.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • High school diploma or equivalent required; degree in business or related field preferred.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.
  • Parking available on site.
  • 35 hours per week.


  • Vaughan, Ontario, Canada CAD Customer Service Full time

    Job SummaryThe Customer Care Representative, Bilingual, serves as the primary point of contact for customers, providing exceptional service and support in a fast-paced environment. This role is responsible for managing customer orders, resolving issues, and driving process improvements to exceed customer expectations.Key ResponsibilitiesProvide first-class...


  • Vaughan, Ontario, Canada CAD Customer Service Full time

    Job SummaryThe Customer Care Representative, Bilingual, serves as the primary point of contact for customers, providing exceptional service and support in a fast-paced environment. This role is responsible for managing customer orders, resolving issues, and driving process improvements to exceed customer expectations.Key ResponsibilitiesProvide first-class...


  • Vaughan, Ontario, Canada CAD Customer Service Full time

    At CAD Customer Service, we are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for our customers and will strive to provide the absolute best customer experience in support of multiple business units within our organization.The ideal candidate will have...


  • Vaughan, Ontario, Canada CAD Customer Service Full time

    About the RoleThe Customer Care Representative, Bilingual, serves as the first point of contact and strives to provide exceptional customer experience in support of multiple business units within CAD Customer Service. The CCR is responsible for the order management of all customer requests pertaining to product orders, and/or general inquiries with a focus...


  • Vaughan, Ontario, Canada CAD Customer Service Full time

    Job SummaryThe Customer Care Representative, Bilingual, serves as the primary point of contact for customers, providing exceptional service and support in a fast-paced environment. This role is responsible for managing customer orders, resolving issues, and driving process improvements to exceed customer expectations.Key ResponsibilitiesProvide first-class...


  • Vaughan, Ontario, Canada CAD Customer Service Full time

    Job SummaryThe Customer Care Representative, Bilingual, serves as the primary point of contact for customers, providing exceptional service and support in a fast-paced environment. This role is responsible for managing customer orders, resolving issues, and driving process improvements to exceed customer expectations.Key ResponsibilitiesProvide first-class...


  • Vaughan, Ontario, Canada CAD Customer Service Full time

    Job SummaryThe Customer Care Representative, Bilingual (CCR) serves as the first point of contact and strives to provide exceptional customer experience in support of multiple business units within Terumo Medical Canada, Inc. (TMCI). The CCR is responsible for the order management of all customer requests pertaining to product orders, and/or general...


  • Vaughan, Ontario, Canada CAD Customer Service Full time

    Job SummaryThe Customer Care Representative, Bilingual (CCR) serves as the first point of contact and strives to provide exceptional customer experience in support of multiple business units within Terumo Medical Canada, Inc. (TMCI). The CCR is responsible for the order management of all customer requests pertaining to product orders, and/or general...


  • Vaughan, Ontario, Canada CAD Customer Service Full time

    Job SummaryThe Customer Care Representative, Bilingual, serves as the first point of contact and strives to provide exceptional customer experience in support of multiple business units within Terumo Medical Canada, Inc. (TMCI). The CCR is responsible for the order management of all customer requests pertaining to product orders, and/or general inquiries...


  • Vaughan, Ontario, Canada ADR Freight Inc. Full time

    We are seeking a highly skilled Customer Service Team Lead to join our team at ADR Freight Inc. The ideal candidate will have a strong background in customer service and experience in supervising a team of customer service representatives.The Customer Service Team Lead will be responsible for:Coordinating and assigning work to team membersMaintaining the...


  • Vaughan, Ontario, Canada ADR Freight Inc. Full time

    Job Title: Customer Service SupervisorWe are seeking a highly skilled Customer Service Supervisor to join our team at ADR Freight Inc. The successful candidate will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.Key Responsibilities:Lead a team of customer service...


  • Vaughan, Ontario, Canada ADR Freight Inc. Full time

    Job Title: Customer Service SupervisorWe are seeking a highly skilled Customer Service Supervisor to join our team at ADR Freight Inc. The successful candidate will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.Key Responsibilities:Lead a team of customer service...


  • Vaughan, Ontario, Canada ADR Freight Inc. Full time

    Job Title: Customer Service SupervisorWe are seeking a highly skilled Customer Service Supervisor to join our team at ADR Freight Inc. The successful candidate will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.Key Responsibilities:Team Leadership: Lead a team of customer...


  • Vaughan, Ontario, Canada ADR Freight Inc. Full time

    Job Title: Customer Service SupervisorWe are seeking a highly skilled Customer Service Supervisor to join our team at ADR Freight Inc. The successful candidate will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.Key Responsibilities:Team Leadership: Lead a team of customer...


  • Vaughan, Ontario, Canada ADR Freight Inc. Full time

    Job Title: Customer Service SupervisorWe are seeking a highly skilled Customer Service Supervisor to join our team at ADR Freight Inc. The successful candidate will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.Key Responsibilities:Lead a team of customer service...


  • Vaughan, Ontario, Canada ADR Freight Inc. Full time

    Job Title: Customer Service SupervisorWe are seeking a highly skilled Customer Service Supervisor to join our team at ADR Freight Inc. The successful candidate will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.Key Responsibilities:Lead a team of customer service...


  • Vaughan, Ontario, Canada ADR Freight Inc. Full time

    Job Title: Customer Service SupervisorWe are seeking a highly skilled Customer Service Supervisor to join our team at ADR Freight Inc.Job SummaryThe Customer Service Supervisor will be responsible for leading a team of customer service representatives, ensuring excellent customer service delivery, and maintaining a high level of operational efficiency.Key...


  • Vaughan, Ontario, Canada ADR Freight Inc. Full time

    Job Title: Customer Service SupervisorWe are seeking a highly skilled Customer Service Supervisor to join our team at ADR Freight Inc.Job SummaryThe Customer Service Supervisor will be responsible for leading a team of customer service representatives, ensuring excellent customer service delivery, and maintaining a high level of operational efficiency.Key...


  • Vaughan, Ontario, Canada ADR Freight Inc. Full time

    Customer Service Supervisor Job DescriptionWe are seeking a highly skilled Customer Service Supervisor to join our team at ADR Freight Inc. The successful candidate will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.Key Responsibilities:Team Leadership: Lead a team of...


  • Vaughan, Ontario, Canada ADR Freight Inc. Full time

    Customer Service Supervisor Job DescriptionWe are seeking a highly skilled Customer Service Supervisor to join our team at ADR Freight Inc. The successful candidate will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.Key Responsibilities:Team Leadership: Lead a team of...