Technical Support Supervisor

2 days ago


Edmonton, Alberta, Canada 1469620 Alberta Ltd. Full time
Job Summary

We are seeking a highly skilled Technical Support Supervisor to join our team at 1469620 Alberta Ltd. The successful candidate will be responsible for providing technical support to our users, troubleshooting computer systems and networks, and supervising other technical support workers.

Key Responsibilities
  • Provide technical support to users, including troubleshooting computer systems and networks
  • Supervise other technical support workers in the group
  • Set up equipment for employee use, ensuring proper installation of cables, operating systems, and software
  • Perform Web-server backup and recovery operations
  • Provide customer service and manage incidents
Requirements
  • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
  • 1 year to less than 2 years of experience in a technical support role
  • Hybrid work environment
  • Free parking available
  • Parking available
  • Permanent employment
  • English language proficiency
  • 30 to 40 hours per week


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