VP, Global HR Technology Leader

4 days ago

Old Toronto, Canada Manulife Full time
Job Title: VP, Employee Experience, TechnologyJob Summary

Manulife is seeking a highly experienced VP, Employee Experience, Technology to lead the company's HR technology strategy and implementation. The successful candidate will be responsible for providing technical leadership across a range of infrastructure, applications, and business solutions to support Human Capital Management (HCM), Payroll Processing, Communications, and Employee Services.

Key Responsibilities
  • Strategic Leadership: Identify and evaluate emerging HR & Communication technology trends, both internally and externally, to formulate value propositions and actionable strategies for aligning application portfolios.
  • Productivity Enhancement: Develop and implement an operations productivity roadmap focusing on Citizen Development and maximizing the adoption of GenAI tools to ensure employees have the right tools to excel.
  • Systems Strategy: Collaborate with HR and Communications leadership to plan and develop the HR and Communications systems and capabilities roadmap. This includes aligning the Workday platform with Manulife's strategy and ensuring seamless integration across multiple systems, vendors, and platforms.
  • Optimization Initiatives: Lead efforts to optimize Manulife's HR technologies, systems, and platforms (e.g., Workday) to eliminate manual work, drive efficiency, ensure compliance, and enhance the employee experience.
  • Data Management: Establish a strong data management foundation governing data architecture, quality, and integration, while building long-term capabilities such as a sustainable HR data repository to facilitate quick analysis of talent data.
  • Unified HR Services: Provide architectural and technology leadership to unify Manulife's HR services platform, integrating HR portal, communications, mobile delivery, case management, knowledge, and chat capabilities.
  • Global Processes: Design, implement, and communicate global processes to drive value and adoption across the business.
  • Team Development: Develop the HR & Communications Technology team to ensure deep bench strength and expertise in key areas.
Requirements
  • Experience: 10-15 years of professional experience in Human Resources Technology, with a degree in Engineering, Computer Science, or a related field.
  • Project Management: Advanced skills in project management methodologies (DevOps, Extreme Programming, Agile, Waterfall).
  • Strategic Execution: Proven ability to formulate and execute a holistic data and technology strategy for Human Resources.
  • HR Systems Expertise: Solid understanding of HR systems (e.g., Workday, ADP, Salesforce), business, data, and technical architecture disciplines.
  • Technical Translation: Ability to translate non-technical user requests into complex technical specifications.
  • Enterprise Architecture: Experience leading complex architecture initiatives and delivering enterprise-scale solution architectures.

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