Vp, Global Technology Governance

5 months ago

Toronto, Canada Manulife Full time

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

**Working Arrangement**

Hybrid

**The Opportunity**

The role of VP Global Technology Governance & Control is responsible for defining the focus, goals, and success outcomes and measures for Global Technology Governance and Controls. The management of Risk across Global Technology has been an identified as a priority area for Global Technology Executive Team (GTEC), ELT and the Board. This role reports to the Global CIO and is a member of GTEC, working closely with primary stakeholder group of Senior Officers.

The role will coordinate across Global Technology to create a control inventory, key control identification, and control reporting for key measures, and increasing self-identified issue rates. This role will set the strategic risk management vision, ensuring the Segment Technology Risk leaders (AVPs) and Segment CIOs are delivering against this strategy.

**Key Accountabilities**

We are looking for a leader who demonstrates a focus on exceptional change, and measurable results. A collaborative, transparent leader who can communicate a vision and engage individuals to work towards objectives. This role requires a highly visible leader who can collaborate across the company, leveraging relationships and expertise to build trust, credibility, and successful partnerships within the Senior Leadership Team of peers.

**_Individual Accountabilities: _**
- Create and measure against a control inventory, key control identification, and control reporting for key measures to deliver against our strategic risk management vision.
- Drive strategic Change Risk & Program Reporting is fulfilled by monitoring service activities, identifying potential risks, and in partnership with Segment Technology Risk Leads ensuring mitigation plans are in place to deliver against Global Technology risk objectives.
- Ensure GRC (Governance, Risk Management & Compliance) Model is implemented across Global Technology to support new initiatives and changes.
- Triage issues and incidents for escalation to Executive Crisis Management team.
- Ability to establish and quantify 'risk appetite' and demonstrable experience in offering proactive and reactive guidance on all areas of risk management.
- Analytical, highly organized, and able to challenge stakeholders in a firm but constructive manner.
- Accountable for ensuring IT policies, plans and procedures, and organizational structures exist to provide reasonable assurance that Global Technology is aligned with the achievement of business objectives.

**_Key Shared Accountabilities: _**
- Develops Enterprise Risk Management tools, practices, and policies to analyze and report enterprise risks, and to manage risks according to an enterprise risk management framework.
- Ensures the organization's risk management policies and strategies are complying, with applicable regulations, rating agency standards, and strategic imperatives of the organization.
- Monitors and analyzes risks within the company's first line of defense and reports on these risks to the CIO, 2nd Line of Defense and Board.
- Chairs and/or provides key inputs into Operational Risk, Information Risk or other committees that oversee the enterprise risk management process and ensures alignment with organizational objectives.
- This position is also responsible for Risk Governance, interface to internal auditors and external regulators ensuring that risks are classified and rated appropriately.
- Performs risk assessments, monitors control performance, manages Corrective Action Plans and exceptions to address operational defects.
- Manages planning sessions with Risk Stakeholders to prioritize demand against fixed capacity in segment and business unit level.
- Delivers risk requirements through projects resourced from segment & shared service teams (ETS, Global Data, Group Functions) using a standard methodology and handover to operations upon completion.
- Delivers to audits and inquiries using system of record for risk, controls, owners; manage operational defects and continuous improvement for G&C practices.
- This is a senior information technology risk management position in the organization, with authority to make decisions on major IT risk management issues.

**Qualifications**
- University degree in business administration or computer science.
- A recognized auditing (CIA, CISA), security (CISSP), accounting designation (CPA), and/or project management (PMP) designation.
- Knowledge of risk & control management methodologies and f

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