Security Operations Centre Guard
6 days ago
Job Title: Security Operations Centre Guard
Job Summary:
We are seeking a highly skilled and experienced Security Operations Centre Guard to join our team at Paladin Security. As a Security Operations Centre Guard, you will be responsible for monitoring and operating all systems in the Security Operations Centre, including communication systems, CCTV, access control, and security records.
Key Responsibilities:
- Monitor and operate all systems in the Security Operations Centre, including communication systems, CCTV, access control, and security records.
- Provide clear and concise communication to security staff and maintain a positive relationship with Brookfield representatives and their guests.
- Record all information in a detailed and factual manner and follow communication guidelines issued by the client.
- Be familiar with all Brookfield Standard Operating Procedures and Emergency Procedures.
- Have very strong communication and customer service skills and write detailed, factual, and concise incident reports for all incidents.
- Provide ongoing support to the Supervisors and Site Supervisor as required and maintain positive and constructive relationships with Brookfield staff and external clients.
- Assist the Shift Supervisor to review security incident reports and ensure staff are dispatched to calls for service and security-related incidents.
- Record all relevant details in the Communication and Dispatch Log (CDL) and conduct random spot checks on the radio and CCTV to ensure staff are in their designated posts/zones.
Requirements:
- Good working knowledge of MS Word, Excel, PowerPoint, and Microsoft Outlook.
- Knowledge of security technology, including CCTV, Access Control, Fire Alarm, Intrusion, and Incident Management and other security-related systems.
- Knowledge and understanding of applicable federal, provincial, and municipal legislation and regulations in the area of security.
- Excellent written and verbal communication skills and strong command of the English language.
- Strong analytical, problem-solving, and decision-making skills and strong organizational, prioritization, and time management skills.
- Ability to work in a challenging, fast-paced, multi-tasked environment and flexible and adaptable in dealing with a diversity of situations and people.
- Ability to work efficiently under stress and be a team player.
Working Conditions:
The Security Operations Centre Guard will work in a fast-paced, multi-tasked environment and will be required to work efficiently under stress. The ideal candidate will have strong communication and customer service skills and be able to work effectively in a team environment.
What We Offer:
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced Security Operations Centre Guard looking for a new challenge, we encourage you to apply.
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