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Security Operations Centre Guard

2 months ago

Toronto, Ontario, Canada Paladin Security Full time
Job Description

Job Title: Security Operations Centre Guard

Job Summary:

We are seeking a highly skilled and experienced Security Operations Centre Guard to join our team at Paladin Security. As a Security Operations Centre Guard, you will be responsible for monitoring and operating all systems in the Security Operations Centre, including communication systems, CCTV, access control, and security records.

Key Responsibilities:

  • Monitor and operate all systems in the Security Operations Centre, including communication systems, CCTV, access control, and security records.
  • Provide clear and concise communication to security staff and maintain a positive relationship with Brookfield representatives and their guests.
  • Record all information in a detailed and factual manner and follow communication guidelines issued by the client.
  • Be familiar with all Brookfield Standard Operating Procedures and Emergency Procedures.
  • Have very strong communication and customer service skills and write detailed, factual, and concise incident reports for all incidents.
  • Provide ongoing support to the Supervisors and Site Supervisor as required and maintain positive and constructive relationships with Brookfield staff and external clients.
  • Assist the Shift Supervisor to review security incident reports and ensure staff are dispatched to calls for service and security-related incidents.
  • Record all relevant details in the Communication and Dispatch Log (CDL) and conduct random spot checks on the radio and CCTV to ensure staff are in their designated posts/zones.

Requirements:

  • Good working knowledge of MS Word, Excel, PowerPoint, Microsoft Outlook.
  • Knowledge of security technology, including CCTV, Access Control, Fire Alarm, Intrusion, and Incident Management and other security-related systems.
  • Knowledge and understanding of applicable federal, provincial, and municipal legislation and regulations in the area of security.
  • Excellent written and verbal communication skills and strong command of the English language.
  • Strong analytical, problem-solving, and decision-making skills and strong organizational, prioritization, and time management skills.
  • Ability to work in a challenging, fast-paced, multi-tasked environment and flexible and adaptable in dealing with a diversity of situations and people.
  • Ability to work efficiently under stress and be a team player.

Why Work for Paladin Security?

We are a diverse and inclusive workplace that values respect, inclusion, and diversity. We are committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.