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    Toronto, Ontario, Canada Paladin Security Full time

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    4 weeks ago

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Security Operations Centre Guard

2 months ago

Toronto, Ontario, Canada Paladin Security Full time
Job Description

Job Title: Security Operations Centre Guard

Job Summary:

We are seeking a highly skilled and experienced Security Operations Centre Guard to join our team at Paladin Security. As a Security Operations Centre Guard, you will be responsible for monitoring and operating all systems in the Security Operations Centre, including communication systems, CCTV, access control, and security records.

Key Responsibilities:

  • Monitor and operate all systems in the Security Operations Centre, including communication systems, CCTV, access control, and security records.
  • Provide clear and concise communication to security staff and maintain a positive relationship with Brookfield representatives and their guests.
  • Record all information in a detailed and factual manner and follow communication guidelines issued by the client.
  • Be familiar with all Brookfield Standard Operating Procedures and Emergency Procedures.
  • Have very strong communication and customer service skills and write detailed, factual, and concise incident reports for all incidents.
  • Provide ongoing support to the Supervisors and Site Supervisor as required and maintain positive and constructive relationships with Brookfield staff and external clients.
  • Assist the Shift Supervisor to review security incident reports and ensure staff are dispatched to calls for service and security-related incidents.
  • Record all relevant details in the Communication and Dispatch Log (CDL) and conduct random spot checks on the radio and CCTV to ensure staff are in their designated posts/zones.

Requirements:

  • Good working knowledge of MS Word, Excel, PowerPoint, and Microsoft Outlook.
  • Knowledge of security technology, including CCTV, Access Control, Fire Alarm, Intrusion, and Incident Management and other security-related systems.
  • Knowledge and understanding of applicable federal, provincial, and municipal legislation and regulations in the area of security.
  • Excellent written and verbal communication skills and strong command of the English language.
  • Strong analytical, problem-solving, and decision-making skills and strong organizational, prioritization, and time management skills.
  • Ability to work in a challenging, fast-paced, multi-tasked environment and flexible and adaptable in dealing with a diversity of situations and people.
  • Ability to work efficiently under stress and be a team player.

Working Conditions:

The Security Operations Centre Guard will work in a fast-paced, dynamic environment with a high level of responsibility and accountability. The ideal candidate will be able to work independently and as part of a team, with strong communication and interpersonal skills.

What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced Security Operations Centre Guard looking for a new challenge, we encourage you to apply.