District Operations Manager

2 months ago


Ottawa, Ontario, Canada Deramus District of Northwestern Mutual Full time
About the Role

We are seeking a highly skilled and experienced District Leader to join our team at Deramus District of Northwestern Mutual. As a key member of our leadership team, you will be responsible for driving the success of our stores and ensuring that our customers receive exceptional service.

Key Responsibilities
  • Monitor the operation of stores through store managers and pharmacy managers, ensuring that systems, policies, and procedures are in place and aligned with company standards and pharmacy regulations.
  • Provide leadership and motivation to store management, modeling the ICARE and ILEAD principles.
  • Oversee human resource activities, including talent management, recruitment, training, and performance reviews.
  • Develop and implement action plans to drive store performance and profitability.
  • Stay up-to-date with competitor changes in image, product, and operations, and maintain a full understanding of the impact of competition in the marketplace.
Requirements
  • 8+ years of relevant management experience, with a solid understanding of retail (pharmacy retail in particular).
  • Superior planning, organizational, and prioritization skills.
  • Demonstrated experience in a role that required making sound decisions.
  • Demonstrated leadership skills with the ability to lead and empower a large group of people.
  • Ability to work independently and on a team.
  • Ability to understand, plan, and execute budgets.
What We Offer

We offer a total rewards package that includes a competitive salary, comprehensive benefits, and opportunities for professional growth and development. We are committed to creating a diverse and inclusive work environment that celebrates our differences and promotes a culture of belonging.

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are passionate about delivering exceptional customer service and leading high-performing teams, we encourage you to apply for this exciting opportunity.



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