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District Operations Manager

2 months ago


Ottawa, Ontario, Canada Katz Group Canada Full time

The Role: District Leader

What you are looking for:

  • A closely connected culture
  • A total rewards package meant to enhance your work-life flexibility
  • Fully utilizing your talent
  • Professional growth and development via challenging projects and assignments
  • Warm and fuzzy feelings knowing you have helped your community, your team, the business and social causes through the Rexall Care Network

Reporting to the Divisional VP, Operations, the District Leader will be accountable for the overall operation, financial and people success of their district. The District Leader will find opportunities, develop and implement action plans, and uphold accountability for total store profit and loss aligning to the yearly budgets

What you will be doing:

  • Monitors the operation of the store through the store manager and pharmacy manager. Ensures systems, and policies and procedures for both front store and pharmacy are in place and aligned with company standards and pharmacy regulations and policies.
  • Provides a smooth and successful transition of new and/or acquired stores and store transfers; ensures correct operational standards and procedures are being implemented and followed.
  • Ensures stores in the district are designed to respond to the needs of the customer while upholding the company brand in the store and community.
  • Ensures teams execute programs developed by Merchandising, Operations and Pharmacy to meet financial and performance goals.
  • Provides leadership and motivation to store management by modeling the ICARE and ILEAD.
  • Oversees human resource activities such as talent management, recruitment and training, developing and motivating staff, performance reviews, disciplinary procedures, handling employee and labour relations issues where applicable, and relief scheduling as the need arises.
  • Promotes cross-training culture within the store to ensure all staff have achieved acceptable levels of skill development. Promotes a learning culture that uses company tools provided.
  • Maintains a full understanding of the impact of competition in the marketplace, and monitors competitor changes in image, product, and operations.
  • Follows all responsibilities outlined in the provincial health & safety legislation and adheres to all company safety policies and procedures.
  • Performs other duties as assigned to support Rexall Pharmacy Group ULC

Knowledge, skills and experience:

  • 8+ years relevant management experience; solid understanding of retail (pharmacy retail in particular).
  • Superior planning, organizational, and prioritization skills.
  • Demonstrated experience in a role that required making sound decisions.
  • Demonstrated leadership skills with the ability to lead and empower a large group of people.
  • Ability to work independently and on a team.
  • Ability to understand, plan, and execute budgets.
  • Valid driving license is required.

At Rexall, we are better together. We serve our customers, partners, and patients best—we are our best—when everyone brings their true self to work. Our connected, inclusive culture celebrates our lived experiences, backgrounds, expertise, and self-expression to let us win as one team. Leveraging our differences distinguishes us and brings out our best performance.

Are you #ALLin?

Rexall Pharmacy Group ULC is committed to providing an accessible environment for all of our customers, employees, and job applicants. Rexall Pharmacy Group ULC will make available to any selected applicants' accommodations and/or accessible formats should they require. Candidates are encouraged to discuss any accommodation they may need in order to allow for the most effective selection process.