District Operations Manager

2 months ago

Ottawa, Ontario, Canada Deramus District of Northwestern Mutual Full time
Job Title: District Operations Manager

Company: Deramus District of Northwestern Mutual

Job Description:

We are seeking a highly skilled and experienced District Operations Manager to lead our district operations, drive business growth, and foster a culture of excellence in the retail pharmacy industry.


Key Responsibilities:

  • Monitor store operations through store managers and pharmacy managers to ensure seamless execution of company standards and pharmacy regulations.
  • Develop and implement systems, policies, and procedures to drive business growth and improve customer satisfaction.
  • Provide a smooth transition of new and/or acquired stores and store transfers to ensure minimal disruption to business operations.
  • Collaborate with cross-functional teams to execute programs developed by Merchandising, Operations, and Pharmacy to meet financial and performance goals.
  • Lead and motivate store management to achieve exceptional results and promote a culture of excellence within the district.
  • Oversee human resource activities, including talent management, recruitment, and training to ensure a skilled and engaged workforce.
  • Promote a culture of learning and development within the district to drive business growth and improve customer satisfaction.
  • Maintain a deep understanding of the impact of competition in the marketplace and develop strategies to stay ahead of the competition.

Requirements:

  • 8+ years of relevant management experience in retail (pharmacy retail in particular)
  • Superior planning, organizational, and prioritization skills to drive business growth and improve customer satisfaction.
  • Demonstrated experience in making sound decisions and leading a large group of people to achieve exceptional results.
  • Ability to work independently and on a team to drive business growth and improve customer satisfaction.
  • Ability to understand, plan, and execute budgets to drive business growth and improve customer satisfaction.
  • Valid driving license to travel within the district.

About Deramus District:
We believe that our diversity is our strength and celebrate our differences to create an inclusive culture where everyone can bring their true self to work. We are committed to providing an accessible environment for all our customers, employees, and job applicants.

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