Director, Office of the Dean

1 week ago

Toronto, Ontario, Canada University of Toronto Full time

About the Role:

The University of Toronto is seeking a highly skilled and experienced Director, Office of the Dean to support the strategic implementation of Faculty-wide initiatives and cross-organizational special projects. This is a key role that requires strong leadership, analytical, and problem-solving skills to manage and support a wide range of high-level and confidential activities related to the Dean and Vice-Deans' portfolios.

Key Responsibilities:

  • Manage and support the execution of complex initiatives, consulting with individuals and groups to address specific topics and provide advice and feedback to the Dean and Vice-Deans.
  • Ensure the implementation of University of Toronto and Rotman policies and procedures.
  • Work in close partnership with the Dean and Vice-Deans to manage and participate in complex and politically sensitive special projects of the Dean's Office.
  • Respond to issues and processes and manage matters on behalf of the Dean's Office.
  • Keep the Dean and Vice-Deans apprised of key activities within the Faculty and the University community.

Requirements:

  • Post graduate degree (Master's or PhD) or an equivalent combination of education and experience.
  • 10+ year's senior level management support experience in the education, government or private sector working in complex organizations.
  • Project management experience and expertise required.
  • Comprehensive understanding of universities from a number of diverse perspectives.
  • Understanding of university governance, educational priorities, policy formation, legal obligations, reporting requirements and planning protocols.
  • Demonstrated experience in liaising with senior administrators, responding to and handling matters of a complex, confidential, and sensitive nature.
  • Demonstrated experience implementing or managing EDI initiatives and in navigating complaints and sensitive issues relevant to the Dean's Office.
  • Experience applying and working with policies, procedures, and employment agreements.
  • Proven experience establishing and maintaining effective office systems and protocols in a complex, high-volume setting.
  • An excellent understanding of the objectives of the Faculty and an ability to effectively grasp and implement the priorities of the Dean.
  • Experience in supporting and developing outreach and external engagement strategies for a senior leader.

Preferred Qualifications:

  • Excellent computer skills: MS Office; database management.
  • Demonstrated superior writing, speech writing and editing skills.
  • Strong analytical, problem solving and decision-making skills.
  • Supervisory experience and experience in problem identification and resolution in non-supervisory capacity.
  • Highly professional with demonstrated ability to manage sensitive matters with all levels of University faculty and administration.
  • Strong research, writing, social media, speech writing, communication, and presentation skills.
  • Strong leadership skills with ability to engage, secure support, commitment, and results from others.
  • Political acumen and strong judgement skills.
  • Evidence of strong ability to build partnerships within the business and academic communities.
  • Proven ability to lead projects, accomplish set objectives and achieve results based on understanding of established goals.
  • Proven ability to manage and implement large strategic goals and objectives.
  • Excellent analytical and strategic planning skills, strong organizational, planning, coordination, and interpersonal skills.
  • Demonstrated customer service orientation.
  • Knowledge of legislation and best administrative practices.
  • Strong tact, judgement, and problem-solving skills; ability to take initiative and work independently under minimal supervision; tact and discretion in dealing with difficult, confidential or sensitive situations; ability to work collaboratively as part of a broader team and serve.
  • Exceptional interpersonal skills, tact and diplomacy; relationship building skills.
  • Strong initiative with ability to lead and drive to completion a variety of projects, assignments, and deadlines.
  • Demonstrated ability to research, analyse, make recommendations, and assess options.
  • Ability to work under the pressure of multiple deadlines and conflicting priorities.

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