Medical Office Assistant

4 weeks ago


Hamilton, Ontario, Canada Dr. Christopher Sims Dentistry Professional Corp Full time
Job Title: Receptionist, Medical Clinic

We are seeking a highly organized and detail-oriented Receptionist to join our team at Dr. Christopher Sims Dentistry Professional Corp.

Job Summary:

The Receptionist will be responsible for providing exceptional customer service to patients, answering phone calls, and managing the front desk operations. This is a permanent, full-time position with a 35-hour workweek.

Key Responsibilities:
  • Provide excellent customer service to patients, responding to their inquiries and concerns in a timely and professional manner.
  • Answer and direct phone calls, taking messages and relaying information to the appropriate staff members.
  • Manage the front desk operations, including scheduling appointments, handling payments, and maintaining accurate records.
  • Perform data entry, maintain accurate records, and ensure confidentiality of patient information.
  • Operate the switchboard, telephone system, and other office equipment as needed.
  • Assist with administrative tasks, such as filing, photocopying, and preparing mail.
  • Develop and maintain a positive and professional working relationship with patients, staff, and external partners.
Requirements:
  • Secondary (high) school graduation certificate.
  • 2 years to less than 3 years of experience in a medical office or administrative setting.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Attention to detail and organizational skills.
  • Proficiency in MS Excel, MS Outlook, and MS Word.
Work Environment:

This is a permanent, full-time position with a 35-hour workweek. The work environment is fast-paced and dynamic, with a focus on providing exceptional customer service to patients.

Language:

The primary language of work is English.



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