Medical Office Assistant

2 weeks ago


Hamilton, Ontario, Canada Century Stone Dental Full time
Job Summary

We are seeking a highly organized and detail-oriented Medical Office Assistant to join our team at Century Stone Dental. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing patient records, and ensuring the smooth operation of our office.

Responsibilities
  • Customer Service: Greet patients and visitors, answer phone calls, and respond to emails in a professional and courteous manner.
  • Record Management: Maintain accurate and up-to-date patient records, including medical history, treatment plans, and billing information.
  • Scheduling: Schedule appointments, manage waitlists, and coordinate with healthcare providers as needed.
  • Administrative Tasks: Perform various administrative duties, such as data entry, filing, and mail distribution.
  • Communication: Relay messages, answer phone calls, and respond to patient inquiries in a timely and professional manner.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 2 years to less than 3 years of experience in a medical office setting.
  • Skills: Excellent communication and interpersonal skills, ability to work independently, and proficiency in MS Excel, MS Outlook, and MS Word.
Work Environment

Our office is located in an urban area, and public transportation is available. We offer a permanent position with 35 hours of work per week.

Language

The primary language of work is English.



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