Retail Sales Team Lead
2 weeks ago
We are seeking a highly motivated and results-driven Retail Sales Team Lead to join our team at Steve Madden.
Salary & BenefitsThe estimated salary for this position is $40,000 - $50,000 per year, depending on experience. In addition to competitive pay, we offer a comprehensive benefits package including medical, dental, vision benefits, flexible spending accounts, life insurance, short-term and long-term disability benefits, 401(k) eligibility, paid time off, virtual health care, employee discount, friends and family discount events, free shoes, employee assistance program, tuition reimbursement program, career growth opportunities, and an employee referral program.
Job DescriptionThe Retail Sales Team Lead plays a crucial role in supporting the management team and performing various functional tasks as assigned. This includes assuming leadership and managerial responsibilities when the Store Manager and Assistant Store Manager are absent. The successful candidate will be part of a dynamic team where cooperation is key to achieving business goals.
Key Responsibilities- Lead, inspire, and motivate the sales team to achieve sales targets and provide exceptional customer service.
- Assist in training and developing a successful sales team.
- E nsure that all customer service initiatives are in place to address issues quickly and courteously.
- Act as a liaison between customers, sales associates, the Assistant Store Manager, and the Store Manager.
- Communicate effectively with customers, team members, management, and corporate stakeholders.
- Assist in various store operations, including floor moves, merchandising, display maintenance, cleaning duties when necessary, and returning products to inventory as needed.
- Minimum of 2-3 years of retail experience.
- High school diploma or equivalent preferred.
- Excellent organizational skills and ability to coordinate people, resources, and services to address business goals and needs.
- Excellent team-building skills.
- Strong verbal and written communication skills.
- Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
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