Retail Sales Team Lead

2 weeks ago


Toronto, Ontario, Canada Al-Hashmi Thobes & Kurtas Full time
Job Summary

We are seeking an experienced Retail Sales Team Lead to join our team at Al-Hashmi Thobes & Kurtas. As a key member of our retail team, you will be responsible for supervising staff, assigning sales workers to duties, and ensuring excellent customer service.

About the Role

This is a permanent position with a salary range of $45,000 - $60,000 per year, depending on experience. The successful candidate will work 30-40 hours per week in a fast-paced retail environment.

Key Responsibilities
  • Supervise and train sales staff to meet sales targets and provide exceptional customer service
  • Assign sales workers to duties, including visual merchandising, stock management, and customer engagement
  • Order merchandise and authorize returns as necessary
  • Establish work schedules and ensure adequate staffing levels
  • Sell merchandise and resolve customer complaints in a professional manner
  • Maintain accurate records of sales, inventory, and staff performance
  • Develop and implement strategies to improve sales and customer satisfaction
Requirements
  • Secondary (high) school graduation certificate required; post-secondary education an asset
  • 1-2 years of retail sales experience, preferably in a supervisory role
  • Excellent communication and leadership skills
  • Ability to work independently and as part of a team
  • Basic math skills and accuracy when handling cash and operating a point-of-sale system
Work Environment

This is a physically demanding role that requires standing for extended periods, walking, and lifting up to 25 pounds. You must also have good manual dexterity and attention to detail.

What We Offer
  • A competitive salary range of $45,000 - $60,000 per year
  • A dynamic and supportive work environment
  • The opportunity to work with a diverse range of customers and products
  • Ongoing training and development opportunities

Please note that this job posting is not intended to solicit applications from individuals who require relocation or a work visa. Candidates must be legally eligible to work in Canada.



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