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Retail Sales Team Lead

2 months ago

Toronto, Ontario, Canada Pot Palace Cannabis Company Full time

We are seeking a Retail Sales Team Lead to join our team at the Pot Palace Cannabis Company. The successful candidate will be responsible for managing a team of sales staff, ensuring exceptional customer service, and driving sales growth in our retail store.

About the Role

This is a full-time position that offers a competitive salary of $65,000 - $75,000 per year, depending on experience, as well as benefits such as health care plan and paid time off.

As a Retail Sales Team Lead, you will be responsible for:

  • Managing a team of 3-4 sales staff, providing coaching, guidance, and support to ensure they meet sales targets and provide excellent customer service;
  • Leading by example, demonstrating strong work ethic, attention to detail, and excellent communication skills;
  • Preparing and presenting regular sales reports to management, highlighting trends, challenges, and opportunities;
  • Working closely with the management team to develop and implement sales strategies, promotions, and events;
  • Ensuring a high level of customer satisfaction through proactive problem-solving, conflict resolution, and feedback;
  • Maintaining a clean, organized, and safe working environment, adhering to company policies and procedures;
About Us

The Pot Palace Cannabis Company is a leading retailer of cannabis products, committed to providing exceptional customer experiences and fostering a positive work environment. We value diversity, inclusivity, and teamwork, and offer opportunities for professional growth and development.

Requirements

To be successful in this role, you will need:

  • A minimum of 1 year of retail sales experience, preferably in a cannabis or related industry;
  • Excellent leadership, communication, and interpersonal skills;
  • Able to work in a fast-paced environment, prioritizing tasks and meeting deadlines;
  • Demonstrated ability to analyze data, identify trends, and make informed decisions;
  • Familiarity with point-of-sale systems and inventory management software;
  • A valid driver's license and reliable transportation;
What We Offer

In addition to the competitive salary and benefits, we offer:

  • Ongoing training and development opportunities;
  • A supportive and inclusive work environment;
  • A comprehensive health care plan;
  • Paid time off and holidays;
  • A fun and dynamic work culture;