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Luxury Food and Beverage Ambassador

2 months ago

Edmonton, Alberta, Canada Cineplex Full time
About the Role

Cineplex is seeking a dynamic and experienced VIP Server Representative to join our team in the luxury food and beverage industry. As a key member of our team, you will be responsible for delivering exceptional guest experiences in our VIP lounges and auditoriums.

Key Responsibilities
  • Guest Interactions - Engage with guests in a friendly and professional manner, setting the tone for a personalized VIP experience.
  • Service Environment - Prepare tables, lay out napkins and utensils, and maintain a clean and organized service area.
  • Food and Beverage Service - Serve food and drinks to guests, including concessions and specialty items.
  • Menu Expertise - Stay up-to-date on current menu options and share in-depth menu knowledge with guests to promote products and services.
  • Workspace Maintenance - Maintain a clean and well-organized workspace, including washing glassware and utensils after each use.
  • Service Standards - Utilize training to determine if a guest has been over-served alcohol and maintain high standards of service.
Requirements
  • Positive Attitude - Demonstrate a positive and enthusiastic attitude, with excellent communication skills.
  • Server Experience - Proven experience working as a server in a fast-paced environment.
  • Customer Service - Superior understanding of hospitality and customer service, with a proven ability to deliver an exceptional guest experience.
  • Problem-Solving - Proven problem-solving and quick thinking skills in fast-paced situations.
  • Math Skills - Strong math skills and computer literacy.
  • Physical Demands - Ability to stand for extended periods, walk, bend, carry, and assist with bartending tasks.
  • Schedule - Flexible schedule that includes evenings, weekends, and holidays.
Health and Safety

Management will be held accountable for the health and safety of all employees under their supervision. Employees must receive adequate training in their specific work tasks to protect their health and safety.

Inclusion and Diversity

Cineplex is an equal opportunity employer committed to hiring and retaining a diverse workforce. We encourage and welcome applications from all intersectional walks of life.