Accounting Software Trainer

15 hours ago

Ottawa, Ontario, Canada PBS Systems Full time
About the Role

PBS Systems is seeking a highly skilled and bilingual Accounting Software Trainer to join our team. As a key member of our Dealer Training Optimization (DTO) team, you will play a critical role in providing exceptional support and training to our customers on our Dealer Management Software (DMS).

Key Responsibilities
  • Provide virtual training, online and on the phone, to new and existing customers leading up to the implementation of our software.
  • Assist customers onsite in person, when required, with new software install training.
  • Develop and maintain a deep understanding of our software and its applications.
  • Collaborate with customers to identify and address their training needs.
  • Work closely with our internal teams to ensure seamless implementation and support.
Requirements
  • Fluent in French and English (speaking, reading, writing).
  • Experience in bookkeeping/accounting.
  • 1-2 years' previous experience in the automotive industry, dealership environment, or PBS is an asset.
  • High School Diploma.
  • Computer proficient with knowledge of Microsoft Office Suite.
  • Strong problem-solving & trouble-shooting skills.
  • Effective time management & organizational skills.
  • Strong multi-tasking & prioritization.
  • Strong documentation abilities.
  • Excellent communication skills.
  • Ability to travel within Canada and the USA up to 2 weeks per month.
What We Offer
  • Internal promotion and growth opportunities.
  • An education department dedicated to helping you with professional and personal development.
  • The opportunity to travel.
  • Free parking.
  • Staff events.
  • Competitive annual base salary.
  • Bonus for product certification up to $4,800 per year.
  • Great referral bonus.
  • Staff discounts with GM, Dell, Goodlife, and more.

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