Customer Service Representative

4 weeks ago


Toronto, Ontario, Canada DXP Enterprises Full time

Customer Service Representative at DXP Enterprises

About the Role:

We are seeking a highly skilled and motivated Customer Service Representative to join our team in Ontario, CA. As a Customer Service Representative, you will be responsible for responding to customer inquiries, processing customer phone orders, and checking availability of stock and shipping dates.

Responsibilities:

  • Respond to customer inquiries regarding company products and services
  • Process customer phone orders
  • Check availability of stock and shipping dates
  • Quote prices, fill orders to customer specifications, and process sales data via computer
  • Assist the outside sales team by preparing price quotes and sourcing products

Requirements:

  • 1-2 years of customer service knowledge
  • Excellent communication skills, both written and verbal
  • Strong computer application experience, including use of VOIP phones, Microsoft Office Suite, Adobe, data entry into CRMs, and web portals such as Ariba
  • Enthusiastic and able to work independently
  • Must have experience performing a majority of the functions
  • Prior inside sales/customer service experience
  • Data entry skills, organization, multi-tasking, and customer focus are required
  • Regular in-person attendance is required
  • Experience with pumps and pump applications is preferred
  • General knowledge of fluid hydraulics is normal

Benefits:

  • Medical, Dental, Vision, Flexible Spending, 401(k), paid holidays, Life and Disability Insurance, and additional supplemental products
  • EOE/M/F/D/V

About DXP Enterprises:

DXP Enterprises is a leading provider of industrial products and services. We are passionate about delivering exceptional customer service and are committed to helping our customers achieve their goals.

How to Apply:

Apply now to join our team and take the first step towards a rewarding career with DXP Enterprises.



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