Sales Associate III

2 days ago

Toronto, Ontario, Canada Tapestry Full time
Job Title: Sales Associate III

At Tapestry, we're committed to delivering exceptional customer experiences that drive sales and growth. As a Sales Associate III, you'll play a critical role in achieving this goal by providing top-notch service to our customers and driving sales through effective communication and product knowledge.

Key Responsibilities:
  • Deliver exceptional customer service, ensuring a positive and engaging experience for every customer
  • Drive sales through effective communication, product knowledge, and upselling/cross-selling opportunities
  • Maintain a thorough knowledge of our products, including features, benefits, and pricing
  • Process transactions accurately and efficiently, handling cash, credit card payments, and returns
  • Contribute to a positive and inclusive store environment, supporting colleagues and promoting a culture of teamwork and respect
Requirements:
  • 1-3 years of retail experience, preferably in a luxury or high-end environment
  • Strong communication and interpersonal skills, with the ability to work effectively with customers and colleagues
  • Ability to work a flexible schedule, including evenings, weekends, and holidays
  • Basic computer skills, including Microsoft Office and point-of-sale systems
Competencies:
  • Courage: Takes initiative, provides feedback, and addresses challenges head-on
  • Creativity: Develops innovative solutions, thinks outside the box, and drives results
  • Customer Focus: Prioritizes customer needs, builds relationships, and delivers exceptional service
  • Drive for Results: Sets goals, achieves targets, and drives sales growth
  • Interpersonal Savvy: Builds strong relationships, communicates effectively, and resolves conflicts

We're an equal opportunity employer and proud to offer a diverse and inclusive work environment. If you're passionate about delivering exceptional customer experiences and driving sales growth, we encourage you to apply for this exciting opportunity.

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