Sales Associate III

5 hours ago

Toronto, Ontario, Canada Tapestry Full time
Job Title: Sales Associate III

At Tapestry, we're committed to delivering exceptional customer experiences that drive sales and growth. As a Sales Associate III, you'll play a critical role in achieving this goal by providing top-notch service to our customers and driving sales through effective communication and product knowledge.

Key Responsibilities:
  • Deliver exceptional customer service, ensuring a positive and engaging experience for every customer
  • Drive sales through effective communication, product knowledge, and upselling/cross-selling opportunities
  • Maintain a thorough knowledge of our products, including features, benefits, and pricing
  • Process transactions accurately and efficiently, handling cash, credit card payments, and returns
  • Contribute to a positive and inclusive store environment, promoting a culture of respect and teamwork
Requirements:
  • 1-3 years of retail experience, preferably in a sales or customer-facing role
  • Strong communication and interpersonal skills, with the ability to work effectively with customers and colleagues
  • Ability to work a flexible schedule, including evenings, weekends, and holidays
  • Basic computer skills, including Microsoft Office and point-of-sale systems
Competencies:
  • Courage: Takes initiative and is not afraid to take on new challenges
  • Customer Focus: Prioritizes customer needs and provides exceptional service
  • Drive for Results: Sets and achieves sales goals, while maintaining a positive and productive work environment
  • Interpersonal Savvy: Builds strong relationships with customers and colleagues, promoting a culture of respect and teamwork

Tapestry is an equal opportunity and affirmative action employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer experiences.

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