Medical Laboratory Assistant

2 days ago

Kingston, Ontario, Canada LifeLabs Full time

At LifeLabs, we are committed to empowering healthier Canadians through accessible, accurate, and innovative diagnostic services. As a Medical Laboratory Assistant - Specimen Collection Specialist, you will play a vital role in delivering high-quality patient care and contributing to the success of our team.

About Us

We are Canada's leading provider of laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners to diagnose, treat, monitor, and prevent disease. Our team of over 6,000 passionate, caring, and diverse professionals works together to provide high-quality testing and results that Canadians can trust.

Job Description

This is an exciting opportunity for a Medical Laboratory Assistant - Specimen Collection Specialist to join our team. You will be responsible for the specimen collection process, from greeting patients to preparing specimens for transportation. This is an important role in patient care and our business, and you will see the difference that you make in patients' lives.

Your responsibilities will include:

  • Greeting and requesting required information from patients, explaining the specimen collection process, and ensuring patients have followed necessary test protocol prior to specimen collection.
  • Performing phlebotomies, connecting/disconnecting holter monitors, and performing ECG tracings.
  • Performing special test collections, such as medical/legal drug screens, paternity tests, and clinical trials, and completing related documentation.
  • Maintaining client relationships, including responding to inquiries and following up on requests.
  • Completing data entry of required patient demographics, requisition information, and other information related to processing test results.
  • Preparing specimens for transportation and testing.
Requirements

To succeed in this role, you will need:

  • A graduate of an approved Laboratory Assistant program or equivalent.
  • Phlebotomy experience is an asset.
  • Excellent communication skills.
  • Good computer skills with a minimum typing speed of 40 wpm.
  • Strong customer/patient service with the ability to relate to patients and clients even in stressful situations.
  • Strong empathy, flexibility, adaptability to change, and problem-solving skills.
  • Ability to maintain the strictest standards of patient privacy and confidentiality.
Compensation and Benefits

As a Medical Laboratory Assistant - Specimen Collection Specialist, you will receive a competitive compensation package, including:

  • A salary range of $24.02-$28.05 per hour.
  • Employee Group Benefits: Competitive coverage for employees and their families to support their overall health and wellness needs, including Extended Health Care, Dental Care, and Life Insurance.
  • Retirement Savings Plan.
  • Vacation and Wellness Days.
  • Employee Wellness and Giving Programs: Our award-winning mental, physical, and financial wellness programs aim to address the comprehensive well-being of our team members, including resources like the Employee & Family Assistance Program, financial planning tools, and employee recognition initiatives.
  • Professional development and membership reimbursement, access to preferred rates and discount programs, including WorkPerks, Home and Auto Insurance, Costco Membership, etc., and optional health-related benefits.
Location

This position is located in Kingston, ON, Canada.

Please note that vaccinations are highly encouraged at LifeLabs. Vaccinations and/or immunization screening may be mandatory for selected employees if regulated by provincial or regional governments, or through employer-led vaccination policies in the facilities we service.

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