Customer Service Manager
4 weeks ago
Express Repair Inc is seeking a highly skilled Call Centre Manager to lead our customer service team. As a key member of our operations team, you will be responsible for managing a team of 5-10 staff, providing exceptional customer service, and driving business growth.
Key Responsibilities:- Manage a team of customer service representatives, providing guidance and support to ensure excellent service delivery.
- Develop and implement service quality assessment strategies to drive continuous improvement.
- Plan, administer, and control budgets for client projects, contracts, equipment, and supplies.
- Lead and instruct groups, providing training and development opportunities for staff.
- Provide exceptional customer service, resolving issues and concerns in a timely and professional manner.
- Assign, coordinate, and review projects and programs to ensure successful delivery.
- 2 years to less than 3 years of experience in a customer service or operations management role.
- Excellent communication and interpersonal skills, with the ability to lead and motivate a team.
- Strong problem-solving and analytical skills, with the ability to drive business growth and improvement.
- Ability to work in a fast-paced environment, with a focus on delivering exceptional customer service.
- High school diploma or equivalent, with a focus on education and training.
- Bonus structure based on performance.
- Permanent full-time employment.
- 40 hours per week, with opportunities for overtime.
- English language proficiency.
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Customer Service Representative
3 days ago
Toronto, Ontario, Canada Zedd Customer Solutions Full timeAbout the RoleLocated in the Scarborough area, this position involves making and/or receiving telephone calls on behalf of our clients. As a bilingual representative for Zedd Customer Solutions, you will perform according to established quality assurance standards and within guidelines set forth by the company and the client.Key ResponsibilitiesContact new...
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Multilingual Sales Representative
1 day ago
Toronto, Ontario, Canada Zedd Customer Solutions Full timePosition Summary:We are seeking a highly skilled Multilingual Sales Representative to join our team at Zedd Customer Solutions in the Scarborough area. As a key member of our sales team, you will be responsible for making and receiving telephone calls on behalf of our clients, promoting products and services while meeting established quality assurance...
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Toronto, Ontario, Canada Zedd Customer Solutions Full timeAbout Zedd Customer SolutionsWe are a leading customer solutions provider seeking a highly skilled and motivated Bilingual Inbound Sales Representative to join our team in the Scarborough area.Job SummaryThis is a full-time opportunity for an individual who possesses excellent communication skills, a strong work ethic, and a passion for sales and customer...
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Sales Representative
3 weeks ago
Toronto, Ontario, Canada Zedd Customer Solutions Full time**Job Summary:**Zedd Customer Solutions is seeking a highly motivated and results-driven Inside Sales Representative to join our team. As a key member of our sales team, you will be responsible for making and receiving telephone calls on behalf of our clients, promoting products and services, and meeting established sales goals.Key Responsibilities:Place and...
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Sales Representative
4 weeks ago
Toronto, Ontario, Canada Zedd Customer Solutions Full time**Job Summary:**Zedd Customer Solutions is seeking a highly motivated and results-driven Sales Representative to join our team in the Toronto office. As a Sales Representative, you will be responsible for making and receiving telephone calls on behalf of our clients, performing according to established quality assurance standards and within guidelines set...
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Sales Representative
4 weeks ago
Toronto, Ontario, Canada Zedd Customer Solutions Full time**Job Summary:**We are seeking a highly motivated and results-driven Sales Representative to join our team at Zedd Customer Solutions. As an Inside Sales Professional, you will be responsible for making and receiving telephone calls to existing and new customers, promoting our products and services, and meeting established sales goals.Key...
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Customer Experience Director
4 weeks ago
Old Toronto, Ontario, Canada ACCS - ARES Customer Care Solutions GmbH Full timeAbout ACCS - ARES Customer Care Solutions GmbHACCS - ARES Customer Care Solutions GmbH is a pioneering digital lender dedicated to simplifying the borrowing process for individuals across Canada. Our user-friendly online platform enables loan applications and approvals to be completed in just a few minutes, making the lending experience more efficient and...
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Payment Services Officer
1 day ago
Toronto, Ontario, Canada Service Canada Full timeJob Title: Payment Services OfficerWe are seeking a highly motivated and detail-oriented Payment Services Officer to join our team at Service Canada. As a Payment Services Officer, you will play a critical role in providing excellent customer service and ensuring the timely processing of payments.Key Responsibilities:Process payments accurately and...
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Bilingual Sales Representative
1 month ago
Toronto, Ontario, Canada Zedd Customer Solutions Full timeJob Title: Bilingual Sales RepresentativeJob Summary:Zedd Customer Solutions is seeking a highly motivated and bilingual sales representative to join our team. As a sales representative, you will be responsible for making and receiving telephone calls on behalf of our clients, promoting products and services, and meeting established goals.Key...
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Dynamic Sales Professional
1 day ago
Toronto, Ontario, Canada Zedd Customer Solutions Full timeJob DescriptionZedd Customer Solutions is seeking a highly motivated and skilled Inside Sales Representative to join our team in the Toronto area. As an Inside Sales Representative, you will be responsible for making and receiving telephone calls on behalf of our clients, meeting established goals, and providing exceptional sales and customer...
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Customer Service Manager
3 weeks ago
Toronto, Ontario, Canada Ontario Inc. Full timeJob Title: Customer Service ManagerJob Summary: We are seeking a highly skilled Customer Service Manager to lead our contact centre team at Ontario Inc. The successful candidate will be responsible for managing a team of customer service representatives, ensuring excellent customer experience, and driving business growth.Key Responsibilities:Manage a team of...
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Customer Service Manager
3 weeks ago
Toronto, Ontario, Canada Ontario Inc. Full timeJob Title: Customer Service ManagerJob Summary: We are seeking a highly skilled Customer Service Manager to join our team at Ontario Inc. The successful candidate will be responsible for leading our contact centre team, ensuring exceptional customer service, and driving business growth.Key Responsibilities:Lead and manage a team of customer service...
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Sales Representative
2 months ago
Toronto, Ontario, Canada Zedd Customer Solutions Full timeJob Title: Inside Sales Representative – TorontoAt Zedd Customer Solutions, we are seeking a highly motivated and results-driven Inside Sales Representative to join our team in Toronto. As an Inside Sales Representative, you will be responsible for making and receiving telephone calls on behalf of our clients, performing according to established quality...
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Customer Service Manager
3 weeks ago
Toronto, Ontario, Canada Express Repair Inc Full timeJob Title: Customer Service ManagerAbout the Role:We are seeking a highly skilled Customer Service Manager to join our team at Express Repair Inc. As a Customer Service Manager, you will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.Key Responsibilities:Lead and motivate a...
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Customer Service Manager
4 weeks ago
Toronto, Ontario, Canada Ontario Inc. Full timeJob SummaryWe are seeking a highly skilled Customer Service Manager to join our team at Ontario Inc. The successful candidate will be responsible for leading a team of customer service representatives, providing exceptional service to our clients, and driving business growth through strategic planning and execution.Key ResponsibilitiesLead a team of customer...
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Customer Service Manager
3 weeks ago
Toronto, Ontario, Canada Express Repair Inc Full timeJob Title: Customer Service ManagerAbout the Role:We are seeking a highly skilled Customer Service Manager to join our team at Express Repair Inc. As a key member of our operations team, you will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.Key Responsibilities:Lead and...
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Customer Service Manager
4 weeks ago
Toronto, Ontario, Canada Express Repair Inc Full timeJob SummaryWe are seeking a highly skilled Customer Service Manager to join our team at Express Repair Inc. The ideal candidate will have a strong background in customer service, with experience in managing teams and developing service quality assessment strategies.Key ResponsibilitiesLead and motivate a team of 5-10 staff membersDevelop and implement...
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Customer Service Manager
3 weeks ago
Toronto, Ontario, Canada Hielito Bits] Full timeOverviewHielito Bits is seeking a skilled Customer Service Manager to oversee the day-to-day operations of our food services department. As a key member of our team, you will be responsible for ensuring a high level of customer satisfaction and ensuring that our food service standards are met.ResponsibilitiesSupervise food service staff to ensure efficient...
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Customer Service Manager
4 weeks ago
Toronto, Ontario, Canada Express Repair Inc Full timeJob Title: Customer Service ManagerAbout the Role:We are seeking a highly skilled Customer Service Manager to join our team at Express Repair Inc. As a key member of our operations team, you will be responsible for leading and directing a team of customer service representatives to ensure exceptional customer experiences.Key Responsibilities:Lead and direct...
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Customer Service Manager
4 weeks ago
Toronto, Ontario, Canada Express Repair Inc Full timeJob Title: Customer Service ManagerAbout the Role:We are seeking a highly skilled Customer Service Manager to join our team at Express Repair Inc. As a key member of our operations team, you will be responsible for leading and motivating a team of customer service representatives to deliver exceptional service to our clients.Key Responsibilities:Lead and...