Senior Client Relationship Manager, Commercial Banking
3 weeks ago
Job Summary:
We are seeking a highly skilled Senior Client Relationship Manager to join our Commercial Banking team. As a key member of our team, you will be responsible for building and maintaining strong relationships with our clients, identifying business opportunities, and delivering exceptional customer service.
Key Responsibilities:
- Develop and implement a marketing strategy to maximize business development opportunities for sustainable growth;
- Develop sales plans for prospects and existing customers;
- Identify prospects/referrals from other internal/external networks;
- Analyze prospect lists and prioritize business development opportunities based on market data and customer analytics;
- Determine pricing for existing customer relationships in addition to proposed financing for any prospects, ensuring a satisfactory level of profitability for one's overall book of business;
- Partner with internal resources for non-credit related products;
- Refer customers and prospects to the appropriate Canadian Business Banking segment and partners as appropriate.
Requirements:
- Undergraduate degree in business or economics or work equivalency;
- Previous work experience of at least 2-5 years is preferred;
- Very strong sales/closing skills;
- Strong networking ability;
- Very strong negotiation skills;
- Very strong communication and interpersonal skills are essential to this position;
- Strong relationship management skills;
- Strong credit skills;
- Strong knowledge of Bank's commercial lending and deposit products and services, and customer profitability model, in order to provide integrated financial solutions;
- Ability to conduct due diligence on the strength of customer financials for deals of moderate to higher complexity;
- Thorough knowledge of relationship building and teamwork skills;
- Good knowledge of Onboarding, Know Your Customer, Anti Money Laundering processes;
- Good PC skills are necessary, including a working knowledge of MS Word, Excel, PowerPoint, Outlook and other commercial systems and platforms.
Working Conditions:
Work in a standard office-based environment; non-standard hours are a common occurrence. Travel within the assigned territory is required. A vehicle is required.
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