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Pet Care Team Lead

1 month ago

Kamloops, British Columbia, Canada Pet Valu Full time
Pet Care Leadership Opportunity

We are seeking a highly motivated and experienced Assistant Store Manager to join our team at Pet Valu. As a key member of our store leadership team, you will be responsible for coaching and developing your team to deliver exceptional customer service and helping Pet Parents find the right nutrition and solutions for their pets.

Key Responsibilities:

  • Ensure all customer service standards are met by staff and maintain courteous relationships within the community
  • Manage a team of employees, including recruiting, scheduling, training, and day-to-day assignment of tasks
  • Coordinate order placements, maintain inventory, and ensure store audits and safety audits are completed
  • Coordinate efforts of store staff to achieve targeted results

Requirements:

  • Minimum of 2 years customer service and retail store management experience
  • Enthusiasm for learning and growth in the pet care industry
  • Outgoing and friendly personality with strong customer service skills
  • Ability to work as scheduled to meet attendance requirements, including weekends and evenings
  • Reliable means of transportation to and from the store

About Us:

We believe in investing in the development of our people and have an industry-leading promotion rate. Our mission is to offer the highest quality products at a great value to improve the quality of life for all pets and pet owners.