IT Support Manager

4 weeks ago


Ottawa, Ontario, Canada Safariland Group Full time
Job Title: IT Support Manager

Are you a motivated and organized individual with a passion for IT? Do you have experience in managing technical teams and ensuring seamless operations? We are seeking an IT Support Manager to join our team at the Safariland Group.

Key Responsibilities:
  • Manage and coordinate the activities of the IT support team to ensure timely and effective resolution of technical issues.
  • Develop and implement policies and procedures to ensure compliance with industry standards and company policies.
  • Collaborate with other departments to ensure seamless integration of IT services and support.
  • Provide training and guidance to team members to ensure they have the necessary skills and knowledge to perform their duties.
  • Monitor and analyze IT metrics to identify trends and areas for improvement.
Requirements:
  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • Minimum 5 years of experience in IT management, with a focus on technical support and team leadership.
  • Proven track record of managing technical teams and ensuring seamless operations.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.
  • Recognition and rewards for outstanding performance.


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