Genesis Experience Manager

1 month ago


Ajax, Ontario, Canada Genesis Ajax Full time

At Genesis Ajax, we're seeking a skilled Genesis Experience Manager to join our team. As a key member of our Genesis Sales team, you'll play a critical role in delivering an exceptional guest experience.

Key Responsibilities:


• Develop and maintain strong relationships with customers to understand their needs and preferences.


• Guide guests through the sales process, from initial engagement to final delivery, ensuring a seamless and enjoyable experience.


• Stay up-to-date on digital sales processes and dealership procedures to drive sales volume and customer satisfaction.


• Foster a positive and professional atmosphere, ensuring every guest feels valued and respected.


• Develop in-depth knowledge of our vehicle inventory to provide expert product knowledge and recommendations.


• Deliver engaging vehicle demonstrations and follow up with guests post-delivery to ensure their satisfaction.


• Collaborate with the team to achieve dealership goals and objectives.

Requirements:


• At least one year of sales experience, preferably in the automotive industry.


• Availability to work flexible hours and weekends.


• Previous luxury sales experience in the automotive industry or retail space is an asset.


• Valid Ontario driver's license with a clean driving record.


• Must have a valid OMVIC license.

What We Offer:


• Competitive compensation plans.


• Collaborative team dynamic and family-like atmosphere.


• Supportive work environment.


• Health and wellness initiatives.


• Community involvement activities.


• Exciting company events.


• Employee purchase plans and company discounts.

We're committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported. If you're passionate about delivering exceptional guest experiences and want to further your career with a growing organization, we look forward to hearing from you.



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