Digital Experience Manager

2 months ago


Ajax, Ontario, Canada Colgate Full time
Job Title: Asst Manager, Digital Shopper Experience

We are seeking a highly skilled and innovative professional to join our team as an Assistant Manager, Digital Shopper Experience. In this role, you will be responsible for developing and implementing cutting-edge digital materials on our e-commerce retail and media platforms to enhance shopper consideration and purchase intent.

Key Responsibilities:
  1. Strategic Leadership: Support the development of shopper navigation journeys on our e-commerce retail and media platforms, including Meta, Shopee, Lazada, and TikTok Shops.
  2. Collaborative Coordination: Lead and manage relationships with key stakeholders, including KOS/Creators/MCN agencies/Livestream partners, to meet platform needs and streamline workflows.
  3. Brand Advocate: Ensure all digital materials align with brand guidelines and advocate for a cohesive brand experience.
  4. Team Management: Oversee the job scope and workload for in-house designers and maintain our Digital Asset Management (DAM) tool.
  5. Performance Monitoring: Track and measure the effectiveness of digital assets, optimize based on performance indicators, and gather competitive insights to foster a "test and learn" environment.
Requirements:
  1. Education: Bachelor's Degree or equivalent experience in any field (a background in statistics is a plus).
  2. Experience: 2-3 years of professional experience related to digital assets for Shopee, Lazada, and TikTokShop flagship stores.
  3. Skills: Self-starter, organizational guru, effective communicator, creative eye, agility, growth mindset, and technical expertise in backend seller centers of Shopee, Lazada, and TikTokShop.
Why Join Us?
  1. Dynamic Environment: Be at the forefront of digital transformation in retail.
  2. Growth Opportunities: Learn and grow in a role that values creativity and innovation.
  3. Collaborative Culture: Work with a passionate team and leading partners in the industry.

We are committed to creating a diverse and inclusive work environment that values creativity, innovation, and collaboration. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.



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