Digital Experience Manager

2 months ago


Ajax, Ontario, Canada Colgate Full time
About the Role

We are seeking a highly skilled Digital Experience Manager to join our team at Colgate. As a key member of our e-commerce team, you will be responsible for developing and implementing cutting-edge digital experiences that captivate and convert shoppers.

Key Responsibilities
  1. Strategic Leadership: Support the development of e-commerce strategies and lead the creation and implementation of shopper navigation journeys on our online retail and media platforms.
  2. Collaborative Coordination: Lead and manage relationships with key stakeholders, including KOS/Creators/MCN agencies/Livestream partners, to meet platform needs and ensure seamless collaboration and timely delivery.
  3. Brand Advocate: Ensure all digital materials align with brand guidelines and advocate for a consistent brand experience.
  4. Team Management: Oversee the job scope and workload for in-house designers and maintain and manage our Digital Asset Management (DAM) tool.
  5. Performance Monitoring: Track and measure the effectiveness of digital assets, optimize based on performance indicators, and gather competitive insights to foster a 'test and learn' environment.
Requirements
  1. Self-Starter: High ownership and independence.
  2. Organizational Guru: Stellar project and stakeholder management skills.
  3. Effective Communicator: Excellent oral and written skills.
  4. Creative Eye: A flair for creatives and attention to detail.
  5. Agility: Flexible yet clear on end goals.
  6. Growth Mindset: Eager to learn and improve continuously.
  7. Technical Expertise: Familiarity with backend seller centers of Shopee, Lazada, and TikTokShop.
Why Join Us?
  1. Dynamic Environment: Be at the forefront of digital transformation in retail.
  2. Growth Opportunities: Learn and grow in a role that values creativity and innovation.
  3. Collaborative Culture: Work with a passionate team and leading partners in the industry.


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