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Medical Office Coordinator

2 months ago


Surrey, British Columbia, Canada New Light Physiotherapy Clinic Full time
About the Role

We are seeking a highly organized and detail-oriented Medical Administrative Assistant to join our team at New Light Physiotherapy Clinic. As a Medical Administrative Assistant, you will play a vital role in ensuring the smooth operation of our clinic.

Key Responsibilities
  • Client Communication: Interview patients to obtain comprehensive case histories, ensuring accurate and detailed information is recorded.
  • Administrative Support: Open and distribute incoming mail, electronic correspondence, and other materials in a timely and efficient manner.
  • Scheduling and Coordination: Schedule and confirm appointments, ensuring seamless communication with patients and healthcare professionals.
  • Documentation and Record-Keeping: Complete insurance and other claim forms, maintain accurate and confidential medical files, and prepare spreadsheets and documents for review.
  • Supply Management: Order supplies and maintain inventory, ensuring our clinic is well-stocked and equipped to provide excellent patient care.
  • Office Procedures: Establish and maintain office procedures and routines, ensuring a productive and efficient work environment.
  • Customer Service: Provide exceptional customer service, responding to patient inquiries and concerns in a professional and courteous manner.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 7 months to less than 1 year of experience in a medical administrative role.
  • Work Setting: Clinic environment.
  • Work Conditions and Physical Capabilities: Fast-paced environment, attention to detail, and ability to work in a team.
  • Personal Suitability: Accurate, client-focused, efficient interpersonal skills, organized, reliable, and ability to work in a permanent position.