Campervan Rental Coordinator

3 weeks ago


Vancouver, British Columbia, Canada Indie Campers Full time
About Indie Campers

We are a young, fast-growing and innovative company dedicated to providing exceptional guest service for our campervan fleet. Our team is passionate about travel and committed to delivering an outstanding level of customer satisfaction.

Job Summary

This role involves handling various tasks such as reservations, welcoming guests, maintaining our campervans in top condition, and ensuring the smooth operation of our depot. If you're a travel enthusiast with great communication skills and a passion for direct contact with customers, this could be the perfect opportunity for you.

Key Responsibilities:
  • Handle incoming reservations, welcome guests, and take care of check-ins and check-outs;
  • Prepare and clean our campervans to ensure they are in excellent condition for our guests;
  • Maintain our campervans and monitor maintenance and repairing needs to guarantee their optimal performance;
  • Register guests, monitor stock, and process payments efficiently;
  • Address complaints and troubleshoot emergencies in a professional and timely manner.
Requirements and Qualifications:
  • You have experience in Tourism, Hospitality, Retail or Rent-a-car (desired);
  • You possess excellent communication skills and enjoy direct interaction with customers;
  • You are eligible to work in Canada, hold a valid driver's license, and feel confident driving a campervan (mandatory);
  • You are available to work on weekends and public holidays;
  • You are a responsible individual who takes your work seriously and can be relied upon;
  • You are well-organized and skilled at solving problems.
Benefits and Opportunities:
  • Be part of a dynamic and innovative company where you make a difference;
  • Enjoy opportunities for career development in Field Operations or transitioning to an HQ role;
  • Participate in continuous training and coaching to develop valuable skills;
  • Receive a competitive compensation package including Performance and Referral Bonuses;
  • Take advantage of free road trips to explore North America, Europe, and Oceania firsthand.
Estimated Salary: $55,000 - $65,000 per annum

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