Claims Adjuster

21 hours ago


Burnaby, British Columbia, Canada Optimum West Insurance Company Inc Full time
Job Summary

We are seeking a skilled Claims Adjuster to join our team at Optimum West Insurance Company Inc. As a Claims Adjuster, you will be responsible for handling property and auto claims, providing excellent customer service, and ensuring timely and effective resolution of claims.

Main Responsibilities
  • Determine coverage and investigate claims to ensure fair settlement
  • Communicate effectively with insureds, third parties, and vendors to establish a fair settlement
  • Handle general inquiry phone calls and claims reported by phone from insureds and brokers
  • Attempt subrogation and handle salvage recovery
Requirements
  • Strong verbal and written communication skills
  • Excellent time management, prioritization, and organizational skills
  • Ability to problem solve and work independently
  • Excellent telephone and negotiation skills
  • Strong attention to detail and accuracy
Preferred Qualifications
  • Completion or commitment to complete CIP designation
  • Minimum of 2 years prior experience in a similar adjusting role with a file count of 115+
  • Experience with Residential Property claims and Alberta Auto claims
About Optimum West

Optimum Group is a wholly owned Canadian Company with international operations. We offer flexible hours, a hybrid work model, and benefits including medical, dental, and pension plans.


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