Director of Revenue Growth

4 weeks ago

Markham, Ontario, Canada Trox Full time

Trox is revolutionizing the educational technology industry, and we're seeking a talented individual to help us achieve our vision: enabling more access to technology and improving learning outcomes for all students.

About the Role

As a Director, Revenue Operations North America, you will lead the operational processes and infrastructure to enable our go-to-market strategy. You will partner with GTM, Finance, Service Delivery, and Operational leadership to implement scalable processes and tools, drive operational business planning, and orchestrate a business rhythm enabling the company to grow in NA.

Key Responsibilities

  • Monitor revenue metrics and drive processes to improve sales and marketing effectiveness and customer retention
  • Provide visibility and measure strategies aligning with cross-sell initiatives
  • Lead the North American revenue operations function and key processes to optimize operational processes, tool usage, and business rhythm
  • Be a key stakeholder in the planning process: Revenue team headcount, goal establishment, territory development, and other needs
  • Lead the modeling and analysis of sales compensation plans. Partner with the Human Resources team to document and distribute individual seller compensation plans
  • Contribute to the development of insights and actionable recommendations on revenue performance, trends, opportunities, and risks across the prospect and customer lifecycle
  • Be a key business partner in driving and optimizing operational productivity metrics for the revenue organization like compensation, quota attainment, pipeline coverage, deal progression, stage conversion rates
  • Collaborate with peers and teams in the GTM Enablement organization to identify, develop, and execute on enablement impacting revenue organization performance, engagement, and development

Requirements

  • 3+ years of experience leading Revenue and/or Sales Operations functions
  • Knowledge of Netsuite, PowerBI
  • Clear understanding of lead to cash workflow
  • Strong communication and facilitation skills
  • High degree of initiative and operational creativity
  • Comfortable working in a fast-paced, high-growth environment and able to help facilitate change
  • Ability and desire to process and solve complex problems while balancing many cross-functional stakeholders
  • Experience managing managers and individual contributors

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