Senior Revenue Operations Strategist

2 days ago


Markham, Ontario, Canada Trox Full time

At Trox, we're revolutionizing the educational technology industry by providing access to cutting-edge tools and improving learning outcomes for millions of students. As a key player in our journey, we're seeking an exceptional Director, Revenue Operations North America.

About the Role

You'll be responsible for spearheading operational processes and infrastructure to drive our go-to-market strategy. By partnering with cross-functional teams, you'll implement scalable solutions, drive business planning, and orchestrate a business rhythm that fuels growth in North America.

Your Key Responsibilities
  • Monitor revenue metrics and develop strategies to enhance sales and marketing effectiveness, as well as customer retention.
  • Provide visibility into revenue performance and measure strategies aligning with cross-sell initiatives.
  • Lead the North American revenue operations function and optimize operational processes, tool usage, and business rhythm.
  • Collaborate in the planning process: revenue team headcount, goal establishment, territory development, and other needs.
  • Develop and analyze sales compensation plans, partnering with Human Resources to document and distribute individual seller compensation plans.
  • Contribute to the development of insights and actionable recommendations on revenue performance, trends, opportunities, and risks across the prospect and customer lifecycle.
  • Drive and optimize operational productivity metrics for the revenue organization, including compensation, quota attainment, pipeline coverage, deal progression, and stage conversion rates.
  • Work closely with peers and teams in the GTM Enablement organization to identify, develop, and execute enablement impacting revenue organization performance, engagement, and development.
About You

We're looking for an experienced leader with:

  • 3+ years leading Revenue and/or Sales Operations functions.
  • Familiarity with Netsuite and PowerBI.
  • A clear understanding of lead-to-cash workflow.
  • Strong communication and facilitation skills.
  • A high degree of initiative and operational creativity.
  • The ability to thrive in a fast-paced, high-growth environment and help facilitate change.
  • The capacity to balance complex problems while managing multiple stakeholders.
  • Experience managing managers and individual contributors.
Estimated Salary

$120,000 - $160,000 per annum, based on experience and qualifications.



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