IT Support Specialist

2 months ago


Ottawa, Ontario, Canada Digivie Full time

About Digivie

Digivie is a leading provider of IT solutions, specializing in computer systems, IP voice communication, and Microsoft-based technology. With a strong presence in the National Capital Region, we offer a range of services to support businesses in their IT needs.

Job Summary

We are seeking a highly skilled and motivated IT Support Specialist to join our team. As a key member of our IT team, you will be responsible for providing technical support and assistance to our clients, ensuring their IT systems are running smoothly and efficiently.

Key Responsibilities

  • Technical Support: Provide technical support and assistance to clients, resolving issues and answering questions related to computer systems, networks, and software.
  • System Administration: Manage and maintain client IT systems, including servers, networks, and workstations.
  • Project Management: Manage projects, such as building and deploying physical and virtual servers, and IP telephony systems.
  • Preventative Maintenance: Perform proactive preventative maintenance tasks on computers, servers, network infrastructure, and other IT systems.
  • Professional Development: Continuously educate yourself through our career program on technology and IT security.

Requirements

  • Technical Experience: 1+ years' technical experience in the support of information technology solutions.
  • Microsoft Skills: Rudimentary knowledge of Microsoft desktop operating systems and Office suites / 365.
  • Networking Skills: Rudimentary understanding of networking technology and theory.
  • Education: A two-year associate's degree in a computer-related field, Network+ certification, or commensurate experience.

What We Offer

  • Competitive Compensation: Entry-level compensation with increases based on goals being met.
  • Benefits: Dental care, on-site parking, and a dynamic work environment.

How to Apply

If you are a motivated and skilled IT professional looking for a challenging and rewarding role, please submit your application.



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