IT Support Specialist
2 months ago
About Digivie
Digivie is a leading provider of IT solutions, specializing in computer systems, IP voice communication, and Microsoft-based technology. With a strong presence in the National Capital Region, we offer a range of services to support businesses in their IT needs.
Job Summary
We are seeking a highly skilled and motivated IT Support Specialist to join our team. As a key member of our IT team, you will be responsible for providing technical support and assistance to our clients, ensuring their IT systems are running smoothly and efficiently.
Key Responsibilities
- Technical Support: Provide technical support and assistance to clients, resolving issues and answering questions related to computer systems, networks, and software.
- System Administration: Manage and maintain client IT systems, including servers, networks, and workstations.
- Project Management: Manage projects, such as building and deploying physical and virtual servers, and IP telephony systems.
- Preventative Maintenance: Perform proactive preventative maintenance tasks on computers, servers, network infrastructure, and other IT systems.
- Professional Development: Continuously educate yourself through our career program on technology and IT security.
Requirements
- Technical Experience: 1+ years' technical experience in the support of information technology solutions.
- Microsoft Skills: Rudimentary knowledge of Microsoft desktop operating systems and Office suites / 365.
- Networking Skills: Rudimentary understanding of networking technology and theory.
- Education: A two-year associate's degree in a computer-related field, Network+ certification, or commensurate experience.
What We Offer
- Competitive Compensation: Entry-level compensation with increases based on goals being met.
- Benefits: Dental care, on-site parking, and a dynamic work environment.
How to Apply
If you are a motivated and skilled IT professional looking for a challenging and rewarding role, please submit your application.
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