Health Case Manager

1 month ago

Oakville, Ontario, Canada CB Canada Full time
Job Title: Health Case Manager

We are seeking a highly skilled and compassionate Health Case Manager to join our team at AmerisourceBergen. As a Health Case Manager, you will play a critical role in providing patient-centered care and support to individuals with complex health needs.

Key Responsibilities:
  • Manage assigned projects and cases, ensuring timely and effective resolution of patient needs.
  • Provide telephone support to patients and healthcare professionals, offering medical information, disease management guidance, and compliance support.
  • Administer and adhere to case-management protocols, including clinical monitoring, data collection, and patient follow-up.
  • Collaborate with primary healthcare providers to ensure seamless care coordination.
  • Document all activities in program-specific databases, maintaining accurate and up-to-date records.
Requirements:
  • Bachelor's degree or registered nurse (RN) diploma, with five to seven years of nursing experience preferred.
  • Bilingualism (French and English) strongly preferred.
  • Strong patient focus, professional telephone manner, and ability to multi-task.
  • Must be detail-oriented, organized, and able to work under pressure.
  • Working knowledge of Microsoft Office applications, including Word, Excel, and Access.
What We Offer:

AmerisourceBergen is committed to providing a comprehensive benefits package, including competitive total rewards compensation, to support the well-being of our associates. We take a balanced approach to benefits, offering a range of programs to meet the diverse needs of our associate population.

Equal Employment Opportunity:

AmerisourceBergen is an equal employment opportunity employer, committed to providing a fair and inclusive work environment for all associates. We welcome applications from diverse candidates and are proud to be an employer of choice for individuals with disabilities.

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